Complete Non-Residential / Business Property Rates Data (Data Quality, Q3 2019)

Gavin Chait made this Freedom of Information request to Somerset West and Taunton Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Somerset West and Taunton Council,

I am aware that you already publish data https://www.somersetwestandtaunton.gov.u... which mostly answers this request, however the billing authority reference number, which I use to match your data to the VOA master list, is not included.

Please could you correct this and provide an updated version of your data.

Yours faithfully,

Gavin Chait

Customer Services - CMC, Somerset West and Taunton Council

Thank you for your query. Your request will be dealt with under the
Freedom of Information Act 2000 and you will receive an official response
within 20 working days.

 

We have entered your FOI request into our online customer system to enable
us to build up our database of responses for any other interested parties.
You will receive a separate e-mail with a reference number.

 

 
The Council is committed to protecting your privacy when you use our
services. If you would like more information about how we do so please
visit our website at
[1]https://www.somersetwestandtaunton.gov.u....

This communication is intended solely for the person (s) or organisation
to whom it is addressed. It may contain privileged and confidential
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References

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1. https://www.somersetwestandtaunton.gov.u...
2. mailto:[email address]

Somerset West and Taunton, Somerset West and Taunton Council

1 Attachment

Reference: FOI-158609268
Date of request: 25/11/2019
Title of request: however the billing authority reference number
business-rates

Dear Gavin Chait,

Thank you for your request for information, this email is your official
acknowledgement.

Your request has been logged, please quote the reference in any future
correspondence relating to your request.

Unless you told us the previous disclosures answered your query your
request will be dealt with under the Freedom of Information Act 2000 and
you will receive an official response within 20 working days.

Yours sincerely

Information Management

Somerset West and Taunton

Customer Services - CMC, Somerset West and Taunton Council

Mr Chait,

 

I would like to apologise for the delay in getting back to you. About you
billing reference FOI request.

 

I have just spoken to one of the experts in the field and they believe a
new extract has been purchased from Civica (our supplier) which will
(hopefully) correct this issue and then we will be able to get the billing
reference number you very shortly.

 

 

 

 

 

 

 
The Council is committed to protecting your privacy when you use our
services. If you would like more information about how we do so please
visit our website at
[1]https://www.somersetwestandtaunton.gov.u....

This communication is intended solely for the person (s) or organisation
to whom it is addressed. It may contain privileged and confidential
information and if you are not the intended recipient (s), you must not
copy, distribute or take any action in reliance on it. If you have
received this e-mail in error please notify the sender and copy the
message to [2][email address]

References

Visible links
1. https://www.somersetwestandtaunton.gov.u...
2. mailto:[email address]

Somerset West and Taunton, Somerset West and Taunton Council

2 Attachments

Reference: FOI-158609268
Date of request: 2019-11-25 12:16:43
Title of request: however the billing authority reference number
business-rates

Dear Gavin Chait,

Thank you for your Freedom of Information submission to Somerset West and
Taunton Council, requesting information about business rates and
highlighting the deficiency in our system about not having the property
reference numbers. Your request has been dealt with under the Freedom of
Information Act 2000.

I would like to thank you for your patience and sincere thanks for helping
us improve our service and the information we openly publish. I am sorry
it has taken this long, but believe it has been worth the wait.
I am delighted to include a formal response to your request.

Attached is the spreadsheet which can be given in response to FOI’s asking
for a full list of our NDR accounts as at 08/01/2020 with property
reference numbers.

 Unfortunately it isn’t a perfect list at the moment as there are a lot of
duplicate lines, however these can be filtered out pretty easily, we are
working to try and improve on this.

 I will ask that this is published on our NDR open data and we will set
this up so that the data is refreshed once a quarter.

Many thanks 

If you are unhappy with the service you have received, you have 5 days
from now to request an internal review. This will be carried out by a
Freedom of Information Officer. Please complete our [1]complaints and
compliments online form if you wish to request an internal review.
If you are unhappy with the outcome of your complaint, you can contact the
Information Commissioner for a decision. Generally the ICO cannot make a
decision unless you have first tried our complaints procedure. You can
write to the Information Commissioner at:

The Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF 
Website: [2]https://ico.org.uk
 
Yours sincerely
 
Information Management

Somerset West and Taunton

References

Visible links
1. https://my.somersetwestandtaunton.gov.uk...
2. https://ico.org.uk/