Complaints to trading Standards Regarding Fields Associates Operations

A Butler made this Freedom of Information request to Bridgend County Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Bridgend Council,

I request details of all complaints to Bridgend trading standards for company based at Fields House (Field House) 12/13 Old Field Road Bocam Park Pencoed CF35 5LJ


Fields Associates Ltd

Yours faithfully,

A Butler

A Butler left an annotation ()

In researching a number of complaints about a competitor who is part of a group of companies linked to Fields Associates Ltd and claiming to be owners of Fields Data Recovery Ltd and Rapid Data Recovery Ltd amongst many other group companies there appears to be systemised creation of businesses that make numerous claims of being highly qualified and successful yet many never submit accounts but still attract CCJ's from disgruntled customers.

When I first contacted Fields Data Recovery Ltd to ask the companies Director why his staff were making false statements about my company he (Dr Daryl Hamiliton Wallis) made a statement that he would have bailiffs and police onto me for harrassment and his stated aim was to put me out of my home and out of business.

More recently another of their directors Jamie Hamiliton Wallis has made another claim that he suing my company for $500,000 when I suggested to victims contacting my company that they refer their complaints to Trading Standards and share their experiences rather than contacting competitors and getting nothing more than a sympathetic ear and in my case wasting my technicians valuable time.

Fields Associates Ltd are using another of their companies called Quickie Divorce Ltd to employ a full time solicitor to handle their complaints and litigations cases, and to bully their clients and competitors into withdrawing complaints against them.

I will be defending any legal actions they care to bring against me and am requesting FOI on their other companies, after realising that their sharp practices and misleading marketing is not confined to the Data Recovery Industry.

Please contact me if you have pertinent information.

Dear Bridgend Council,

I have requested that Bridgend trading standards supply the number
of complaints regarding Rapid Data Recovery based at Fields House

As a competitor having to deal with the calls from the many victims
of the many "brands" operated by parent company Fields Associates Ltd I would be interested to know if
the complaints are collated correctly since they also involve UK
Digital Solutions and Fields Group based at their Pencoed HQ Fields House

I hear from victims year in year out and this is costing my
business time and money and it appears that trading standards are
not aware of the full extent of this companies collusion to malign
competitors in order to win business but then expect us not to
complain when their victims contact us.

Rapid Data Recovery are also the part of the same marketing
operation with other data recovery brands

Fields Associates
Fields Data Recovery
Rapid Online
IT-24 Services DatenRattung
Clinca De Datos

An expose on Fields Operations in Germany was done for German TV

The victims blogs are available here

Yours faithfully,

A Butler

foi, Bridgend County Borough Council

Dear Mr Butler,

Freedom of Information Act 2000 - Information Request 2418

I refer to your email dated 21 June 2010, which contained a request for
information. Following consideration of your request, and in accordance
with the Freedom of Information Act, I respond as follows:

Following a search of our records and having checked five limited
companies associated with the Field Group and 36 trading names, I can
confirm that since 1 January 2009 a total of 37 complaints have been
received by the Authority either directly or referred by Consumer Direct.

I hope that this information satisfies your request. If you are
dissatisfied with the handling of the request, please write to:

Mr P A Jolley

Assistant Chief Executive Legal and Regulatory

& Monitoring Officer

Bridgend County Borough Council

Civic Offices, Angel Street

Bridgend, CF31 4WB

You can also contact the Information Commissioner at:

Information Commissioner's Office - Wales

Cambrian Buildings

Mount Stuart Square

Cardiff, CF10 5FL

Tel: 02920 2044 8044

Fax: 02920 2044 8045

E:mail : [1][email address]

Website: [2]

Yours sincerely

Freedom of Information Office
Bridgend County Borough Council
Level 2, Civic Offices
Angel Street
CF31 4WB
Tel: 01656 643129
Email: [Bridgend Council request email]

show quoted sections

A Butler left an annotation ()

What is shocking is that Trading standards only record the complaints by private consumers.

Since most affected by the data recovery scam are businesses that are already in difficulties having lost data I wonder how many more have been referred to trading standards but do not qualify for help?.

A Butler left an annotation ()

Fields Group have attempted to use their "in house legal team" to threaten consumers and competitors who have been affected by their various Paper-mill Scams.

One Investigation resulted in their Investor in People accreditation being removed.

Read more here

A Butler left an annotation ()

Mark Lewis (News of The World mobile phone scam) has taken on the defence of the victims blog and which helped some of the Fields Group victims get refunds.

Both sites are on hold as of the July awaiting the outcome of the legal challenge Fields have used to cover up their complaints.

Fields apart from running quickie divorces and smart b2b company formations also run Injunction Direct which claims to process 10% of all injunctions.

Fields MD is also linked to PCN UK which used bullying tactics to force consumers to pay for "parking fines" under threat of bailiffs siezing assets .

Fields claims to be e-warfare experts and visa application specialists among dozens of other expertise does not add up.

Dr Daryl Hamilton Wallis (Chairman and Operation Ore expert witness) and Jamie Hamilton Wallis (MD ethical hacker and network security expert ) have damaged many of their competitors in an attempt to dominate niche Market sectors.

I wonder what will happen when this story breaks in the press.

A Butler left an annotation ()

I did a follow up to this and the number rose to 571 with 10 interventions by Trading Standards.

It is impossible to compete against a company which has an ISO9001 accreditation which gears itself to fraud and damaging it's compettition.

Andrew Butler left an annotation ()

This is the link to the 2019 Request

This is the link to the 2018 Response showing

885 consumer Complaints recorded by Bridgend Trading Standards... 65 Service requests and 27 Enforcement visits. Still just a fraction of the percentage of consumer and business victims across the UK, Europe and US

Dear FOI Unit, Vale of Glamorgan SRS

This request has been processed before by Bridgend Trading Standards and is in need of updating.

It is intended to save the necessity to submit dozens of separate requests for complaints recorded for each company or website used by Fields Group companies with HQ in Bridgend but also offices in London. St Louis and Chiang Mai

Please supply the number of complaints, service requests, enforcement visits and values of the complaints for the following Fields Group members directors along with the checks done to confirm the ISO 9001 and ISO 27001 certifications for date range 1st January 2002 to 30th June 2019

Keywords for your search are:-

Dr Daryl Hamilton Wallis
Dr Jamie Hamilton Wallis
Data Recovery Services Ltd Penarth
Fields Data Recovery Ltd
Rapid Data Recovery Ltd
Action Direct UK Ltd
Debt Survival UK Ltd
Crossways Investments Ltd
Countable Accountancy Ltd
Quickie Divorce Ltd
UK Digital Solutions Ltd
Smart B2B Services Ltd
First Claims Direct Ltd
Fields Associates Ltd
Endeavour Law Ltd
Smart Company Formations Ltd
Compare IT Ltd
Digzoo Ltd
Fields Holdings Ltd

Yours sincerely,

Andrew Butler

The data recovery blog has helped victims of the #Fieldsdatarecoveryscam for a decade.

Rowland Ferraro Successfully campaigned against his treatment by Jamie Hamilton Wallis aka James Walsh and Fields paid £70,000 out of court settlement.

Everyweek victims of Fields are deceived and defrauded with most having no recourse or understanding of how they have been scammed.

Actionfraud / Trading Standards only record a very small percentage of the Fields Group complaints.

The operations manager of Fields Associates claimed Trading Standards and their ISO Certification auditors are taken out for Lunch

Dr Daryl Hamilton Wallis has been quoted in the news when asked about Action Direct Employment Tribunal sanctions to be on a close working relationship with Bridgend Trading Standards.

Fields own staff and ex directors talk of a conspiracy to defraud that has been facilitated by an ISO9001 complaints management system and dedicated in house legal department. Ex sales staff report that around 80% of sales are scams and are designed to achieve sector domination by preventing competition.

It should also be noted that Fields Data Recovery use fake reviews and there are examples of hacked reviewer profiles on Trustpilot as well as a gaming of Trustpilot to make a fake Trustscore.

Fields Director Dr Daryl Hamilton Wallis and his son Dr Jamie Hamilton Wallis are involved in Welsh politics and benefitted from substantial grant assistance from the Welsh Assembly which has helped them dominate the market and believe they own the internet and the law.

There are many more documented cases than those recorded by Trading Standards which only records consumers in England and Wales reports.

Thousands of consumers & businesses across Europe the UK and increasingly the US have been damaged by Fields Data Recovery / Fields Associates.

Action Direct UK has also been sanctioned by the Ministry of Justice and has been forced to surrender its claims management licence by the regulator.