Complaints to PHSO about Liverpool Community Health (LCH)

Currently waiting for a response from Parliamentary and Health Service Ombudsman, they must respond promptly and normally no later than (details).

phsothefacts Pressure Group

Dear Parliamentary and Health Service Ombudsman,

Please can you provide the data on how many complaints were made about Liverpool Community Health (LCH) to PHSO every year since 2010?

How many complaints were investigated?

How many complaints were partially upheld?

How many complaints were fully upheld?

How many complaints were not upheld?

A yearly breakdown would be helpful for all data.

Yours faithfully,

Della Reynolds

phsothefacts Pressure Group

informationrights@ombudsman.org.uk, Parliamentary and Health Service Ombudsman


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Dear Della Reynolds,

 

Re: Your Information Request - FDN-275056

 

Thank you for your email of 7 February 2018. I am writing to acknowledge
receipt of your request for information held by the Parliamentary and
Health Service Ombudsman (PHSO).

 

In accordance with the statutory timeframe set out in the Freedom of
Information Act 2000, a response will be sent to you before or by 7 March
2018. This is 20 working days from the date of your initial request to us.

 

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Yours sincerely,

 

Freedom Of Information/Data Protection Team

Parliamentary and Health Service Ombudsman

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