Complaints System

Garfield Horner made this Freedom of Information request to Coventry City Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Coventry City Council,

I would like to make a request for information under the Freedom of Information Act 2000. I would like to know the name of the complaints system used by your authority to monitor and process non-statutory and statutory complaints.

I look forward to hearing from you.

Yours faithfully,

Garfield Horner

Freedom of Information Portal,

Dear Sir / Madam

REQ03236 - Freedom of Information Act 2000

Thank you for your Email requesting information under the above
legislation, which we received on 14 September 2017. We will respond to
you within 20 working days of the date of receipt.  If there are any
problems with this request that may delay the response, we will contact
you.

For more information, you can view the latest information issued by the
Council on our [1]Disclosure Log, [2]Publication Scheme and [3]Open Data.

Please quote your reference number in any further communications on this
matter.

Kind regards,
Information Governance Team

Room 21a, The Council House, Earl Street, Coventry, CV1 5RR
E-mail: [4][Coventry City Council request email]

References

Visible links
1. http://www.coventry.gov.uk/foieirrequests
2. http://www.coventry.gov.uk/info/200031/d...
3. http://www.coventry.gov.uk/opendata
4. mailto:[Coventry City Council request email]

Information Governance, Coventry City Council

2 Attachments

 

 

Dear Sir/Madam, 

 

Thank you for your request for information under the FOI, received by
Coventry City Council on 14/09/2017.

 

Please find attached the response to your request.

 

If you have any queries please contact the Info Gov Team.

 

Kind regards

 

 

Information Governance Team

Place Directorate

Coventry City Council

Room 64 Council House

Earl Street

Coventry

CV1 5RR

 

[1]Tel:024 7683 3323

Functional Mailbox: [2][email address]

 

Council website: [3]www.coventry.gov.uk

 

Click [4]here to access the Council's FOI/EIR Disclosure Log

 

[5]THINK_PRIVACY001 - small

 

 

 

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This e-mail and any files transmitted with it are confidential and are
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those of Coventry City Council.

References

Visible links
1. file:///tmp/Tel:024
2. mailto:[email address]
3. http://www.coventry.gov.uk/
4. http://www.coventry.gov.uk/foieirrequests
5. http://insite.coventry.gov.uk/ccm/naviga...
6. http://www.coventry2021.co.uk/