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Complaints system

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Dear Sir / Madam

I would like to make a request for information under the Freedom of Information Act 2000.

I would like to know the name of the complaints system used by your authority to monitor and process non-statutory and statutory complaints.

I look forward to hearing from you.

Yours faithfully

Diane Wilson

info-requests, Leicester City Council

Website:                        [1]www.leicester.gov.uk        

E-mail:                           [2][Leicester City Council request email]   

Our Ref:                         FOI 14368

Date:                              14^th September 2017

 

Diane Wilson

[3][FOI #431456 email]        

Dear Ms Wilson,

 

FREEDOM OF INFORMATION ACT 2000

 

Thank you for your email of 13^th September 2017 requesting information
about our complaints system.

 

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days. 

 

If you have any queries about this request do not hesitate to contact me.
Please remember to quote the reference number above in any future
communications.

 

Yours sincerely,

 

Information Governance & Risk Team

Leicester City Council

References

Visible links
1. http://www.leicester.gov.uk/
2. mailto:[Leicester City Council request email]
3. mailto:[FOI #431456 email]

info-requests, Leicester City Council

1 Attachment

Dear Ms Wilson

 

Please find attached Leicester City Council’s response to your recent
Freedom of Information request.

 

Regards,

 

Iain Harrison

Information Governance & Risk Manager

Email: [1][Leicester City Council request email]”

 

References

Visible links
1. mailto:[Leicester City Council request email]

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