Dear Sir / Madam
I would like to make a request for information under the Freedom of Information Act 2000.
I would like to know the name of the complaints system used by your authority to monitor and process non-statutory and statutory complaints.
I look forward to hearing from you.
E-mail: [Leicester City Council request email]
Our Ref: FOI 14368
Date: 14^th September 2017
[FOI #431456 email]
Dear Ms Wilson,
FREEDOM OF INFORMATION ACT 2000
Thank you for your email of 13^th September 2017 requesting information
about our complaints system.
Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.
If you have any queries about this request do not hesitate to contact me.
Please remember to quote the reference number above in any future
Information Governance & Risk Team
Leicester City Council
2. mailto:[Leicester City Council request email]
3. mailto:[FOI #431456 email]
Dear Ms Wilson
Please find attached Leicester City Council’s response to your recent
Freedom of Information request.
Information Governance & Risk Manager
Email: [Leicester City Council request email]”
1. mailto:[Leicester City Council request email]