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Complaints system

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Dear Sir / Madam

I would like to make a request for information under the Freedom of Information Act 2000.

I would like to know the name of the complaints system used by your authority to monitor and process non-statutory and statutory complaints.

I look forward to hearing from you.

Yours faithfully

Diane Wilson

Manchester City Council

1 Attachment

Dear Ms Wilson

Re: Request for Information - Reference No: SOL/AR7AQ6

Thank you for your request for information received by Manchester City
Council on 13 September 2017.

Please find attached a response to your request.

(See attached file: Response- Ms Wilson.doc)

Yours sincerely

Cieran Cassidy
Democratic Services
PO Box 532
Town Hall
Manchester
M60 2LA

Email: [Manchester City Council request email]
Website: www.manchester.gov.uk

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Dear Sir / Madam

I would like to make a request for information under the Freedom of
Information Act 2000.

I would like to know the name of the complaints system used by your
authority to monitor and process non-statutory and statutory complaints.

I look forward to hearing from you.

Yours faithfully

Diane Wilson

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