Complaints Stage 3 SCS Outcomes

The request was partially successful.

Dear Kent County Council,

Please provide data confirming - SCS children's Services Complaints

1. All CS Complaints SLA and OLA reports for 2016 - 2018, as reported to Council Leaders/Council/Others.(SCS complaints only)
2. ALL KPI's deliverable as set by Heads of KCC
3. Number of staff , and their positions (full-time/part-time etc..)
4. How many Stage 3 Investigations are concluded to the satisfaction of the Complainant
5. How much does KCC Spend o Stage 2 'independent' investigation services -
2014 - Date with 'YLF'.
6. How many investigations in Stage 2 were assigned the same persons (Investigator KCC and Independent Investigator YLF (consultant freelance).
7. How many LGSO complaints raised were successful
2012 - Date.

Yours faithfully,

Mr Elliott

 

Information request
Our reference: 4764565

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Dear Mr Elliot
 
Freedom of Information Act 2000
 
Thank you for your email which we received on 16 January 2019.
 
Kent County Council acknowledges your request for information under 
the Freedom of Information Act 2000.  Assuming KCC holds this information,
we will endeavour to supply the data to you as soon as possible but no
later than 13 February 2019 (20 working days from date of receipt).
 
We will advise you as soon as possible if we do not hold this information
or if there are exemptions to be considered and/or any costs for providing
the information.
 
Please quote our reference - 4764565 in any communication regarding this
particular request.
 
Yours sincerely
 
 
Kelly Leeson
Strategic and Corporate Services
 
NOTE: Please do not edit the subject line when replying to this email.

Dear Kent County Council,

This matter is delayed due no later than 13th February 2019.

We are all aware of the cover up of the child abuse by Kent County Council Social Services on children, thus this delay is particularly unwelcome.

Please advise when we will receive a response

Yours sincerely,

Mr Elliott

2 Attachments

 

Information request
Our reference: 4764565

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Dear Mr Elliot
 
Thank you for your request for information received on 16 January 2019.
 
Please find attached our response to your request.
 
Yours sincerely
 
 
Carly Wattle
Information Access Officer
Strategic and Corporate Services
+443000417061
 
NOTE: Please do not edit the subject line when replying to this email.