Complaints received during May 2016 to May 2017

The request was successful.

Dear 2Gether NHS Foundation Trust,

Hope you’re well.

This is a request under the Freedom of Information Act.

I request to know how many formal complaints your NHS trust has received during the duration of May 2016 to May 2017?

I am happy to receive this data in numerical form. For example:

“This NHS trust has received 40 complaints in the time period May 2016 to May 2017”

Thank you for considering my request.

Yours faithfully,

Mali Lewis

Information-Freedom (2GETHER NHS FOUNDATION TRUST), 2Gether NHS Foundation Trust

Thank you for your Freedom of Information request. Please note that this
is an automated response. This email address is only monitored during
normal working hours of Monday to Friday 9.00 am to 5.00 pm.

 

The Trust will reply to all requests within 20 working days, however, if
for any reason we are unable to do so we will notify you immediately. If a
fee is payable for the information you have requested, we will tell you
what that fee is. We cannot provide any information until any applicable
fee is received.

 

Need Help Now?

If your enquiry is urgent and relates to the care and treatment of you, a
family member, relative or friend, then please take action as follows:

 

· Please contact your health care professional or team without delay, if
you are receiving care or treatment from the Trust.

 

· Speak with your GP or Out of Hours GP (111), if you are not receiving
treatment from the Trust.

 

· ^2gether Let’s Talk professionals are also available by calling 0800
073 2200 in Gloucestershire and Herefordshire, between 9.00 am and 5:00 pm
Monday to Friday. In addition, you may wish to have a look at our Let’s
Talk pages on the Internet: [1]http://www.talk2gether.nhs.uk/

 

· If you are experiencing feelings of distress or despair, you can
contact The Samaritans, 24 hours a day, 7 days a week by calling 116 123
(UK). You can also visit [2]http://www.samaritans.org

 

· If you need an emergency service such as an ambulance, please dial 999.

 

If you have any queries or concerns in the meantime, please do not
hesitate to contact me. We would like to take this opportunity to thank
you for your interest in ^2gether NHS Foundation Trust.

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References

Visible links
1. http://www.talk2gether.nhs.uk/
2. http://www.samaritans.org/

EVANS, Lisa (2GETHER NHS FOUNDATION TRUST), 2Gether NHS Foundation Trust

1 Attachment

Dear Ms Lewis

 

Thank you for your Freedom of Information request.  Please find the
Trust’s response attached.

 

Kind regards

 

Lisa Evans

Information Governance and Board Committee Officer

^2gether NHS Foundation Trust

Trust HQ

Rikenel

 

Tel:      01452  894266

E-mail: [1][email address]

 

 

 

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