Complaints in Worcester
Dear West Mercia Police,
How many noise complaints and police call outs were made in Worcester during the month of September, listed by weeks.
Yours faithfully,
Duncan Cushenan.
Dear Mr Cushenan
FREEDOM OF INFORMATION REQUEST REFERENCE NO: RFI 7685/16
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on 26th September 2016.
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View our new Warwickshire Police and West Mercia Police websites at:
[1]www.warwickshire.police.uk and [2]www.westmercia.police.uk
[3]Join the Special Constabulary and Make the Difference Make the
difference
For more information about becoming a Special Constable,
please visit,
Warwickshire Police: [4]www.warwickshire.police.uk/specialconstables
West Mercia Police: [5]www.westmercia.police.uk/specialconstables
References
Visible links
1. http://www.warwickshire.police.uk/
http://www.warwickshire.police.uk/
2. http://www.westmercia.police.uk/
http://www.westmercia.police.uk/
4. file:///tmp/www.warwickshire.police.uk/specialconstables
5. file:///tmp/www.westmercia.police.uk/specialconstables
Dear Mr Cushenan
FREEDOM OF INFORMATION REQUEST REFERENCE NO: RFI 7685/16
I write in connection with your request for information which was received
on 26th September 2016. Please find below the response to your request:
How many noise complaints and police call outs were made in Worcester
during the month of September, listed by weeks.
REPLY: Please be advised that there is no specific incident type for noise
nuisance, it is categorised as anti social behaviour. Noise nuisance is
the responsibility of the local council which has a wide range of legal
powers to act against the nuisance. Callers reporting noise will be
advised accordingly and provided with contact details. Dependent on the
circumstances an incident log may be created and the circumstances
assessed against the National Decision Making model (NDM) whilst
considering the threat, harm and risk. Although some logs will show as
having no resources deployed, the log will be tagged for the local Safer
Neighbourhood Team who may well make follow up enquiries with the
complainant either via telephone or in person.
In order to assist, a free text search has been conducted on the command
and control system for 'noise' for the period 01/09/2016 to 30/09/16 and
incidents for Worcester area only. this has returned the following
results:
1st September - 4th September. 2 reports - 0 deployments via command &
control
5th September - 11th September. 4 reports - 0 deployments via command &
control
12th September - 18th September. 8 reports - 3 deployments via command &
control
19th September - 25th September. 6 reports - 0 deployments via command &
control
26th September - 30th September. 2 reports - 2 deployments via command &
control
It must be appreciated that the above data will not refer to every report
of noise nuisance as it is based upon a free text search.
Every effort has been made to ensure that the information provided by our
OCC is as accurate as possible
Your attention is drawn to the below which details your right of
complaint.
Should you have any further enquiries concerning this matter, please write
or telephone the Information Compliance Unit quoting the reference number
above.
Yours sincerely
Mrs R Williams
Information Compliance Unit
Warwickshire Police & West Mercia Police
PO Box 55
Hindlip
Worcester
WR3 8SP
01905 331545 / 331565
West Mercia Police in complying with their statutory duty under sections 1
and 11 of the Freedom of Information Act 2000 to release the enclosed
information will not breach the Copyright, Designs and Patents Act 1988.
However, the rights of the copyright owner of the enclosed information
will continue to be protected by law. Applications for the copyright
owner’s written permission to reproduce any part of the attached
information should be addressed to The Force Solicitor, West Mercia Police
Headquarters, PO Box 55, Hindlip, Worcester, WR3 8SP.
COMPLAINT RIGHTS
Are you unhappy with how your request has been handled or do you think the
decision is incorrect?
You have the right to require West Mercia Police (WMP) to review their
decision.
Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the person that dealt with your request.
Ask to have the decision looked at again -
The quickest and easiest way to have the decision looked at again is to
contact the person named at the end of your decision letter.
That person will be able to discuss the decision, explain any issues and
assist with any problems.
Complaint
If you are dissatisfied with the handling procedures or the decision of
WMP made under the Freedom of Information Act 2000 (the Act) regarding
access to information, you can lodge a complaint with WMP to have the
decision reviewed. WMP must be notified of your intention to complain
within 20 working days of the date of its response to your Freedom of
Information request. Complaints should be made in writing and addressed
to:
West Mercia Police Headquarters
Information Compliance Unit
Hindlip Hall
Hindlip
PO Box 55
Worcester
WR3 8SP
or
Email: [West Mercia Police request email]
In all possible circumstances, WMP will aim to respond to your complaint
within 20 working days.
The Information Commissioner
After lodging a complaint with WMP if you are still dissatisfied with the
decision you may make application to the Information Commissioner for a
decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.
For information on how to make application to the Information Commissioner
please visit their website at [1]www.informationcommissioner.gov.uk
Alternatively, phone or write to:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 01625 545700
View our new Warwickshire Police and West Mercia Police websites at:
[2]www.warwickshire.police.uk and [3]www.westmercia.police.uk
[4]Join the Special Constabulary and Make the Difference Make the
difference
For more information about becoming a Special Constable,
please visit,
Warwickshire Police: [5]www.warwickshire.police.uk/specialconstables
West Mercia Police: [6]www.westmercia.police.uk/specialconstables
References
Visible links
1. file:///tmp/www.informationcommissioner.gov.uk
2. http://www.warwickshire.police.uk/
http://www.warwickshire.police.uk/
3. http://www.westmercia.police.uk/
http://www.westmercia.police.uk/
5. file:///tmp/www.warwickshire.police.uk/specialconstables
6. file:///tmp/www.westmercia.police.uk/specialconstables
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