Complaints from the public regarding noise from licensed premises since 2005

tristan jungbluth made this Freedom of Information request to Ribble Valley Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

tristan jungbluth

Dear Ribble Valley Borough Council,

Under the Freedom of Information Act (FOI), please could you provide the following information regarding noise pollution complaints for Licensed Premises licensed under the Licensing Act 2003) situated in Whalley and Clitheroe villages for the period 2005 (advent of new Licensing Act 2003) to present, and if possible broken down by nature of complaint as below:

A) Amplified Music & Speech
B) Mechanical noise
C) Behavioural noise

For each of the above categories, please provide a breakdown for:

1. No statutory nuisance found
2. Nuisance found, formal warning issued
3. Licence Review Hearing held
4. Licence or other conditions applied on Premises
5. Noise Abatement Notice issued

A suggested format would be tabular showing name of Public House; Date, Nature of Complaint; Action taken; Remarks concerning diaries/hearings; proximity of complainant to premises. If some form of summary, whether tabular or list format, already exists which may or may not include other types of premises, then this would probably suffice.

Please provide advice on whether complainants were given official diary sheets to record incidents of noise pollution

Please also provide the guidance or applicable criteria used in the assessment of the above which shows the levels at which you would deem a statutory nuisance to have arisen; for example frequency of occurrence - X times per week/month/annum; and/or noise level deemed a nuisance.

If not contrary to section 13 of The FOI can complainants addresses be provided so that an assessment of proximity to the premises complained about can be made. If not possible, can some proximity figures from complainant to perceived nuisance be provided if available.

Yours faithfully,

Tristan Jungbluth

Debbie Nuttall, Ribble Valley Borough Council

Thank-you for your email.
I am out of the office until Monday 30 April 2012. I will deal with your email on my return. If your query is urgent, please contact Diane Rice at [email address].

Many thanks.
Best regards,
Debbie

Best in the country for customer satisfaction – 94 per cent of Ribble Valley residents are satisfied with life in the borough (Place Survey 2009)

This transmission is intended for the named addressee(s) only and may contain sensitive, protectively marked or restricted material, and should be handled accordingly. Unless you are the named addressee (or authorised to receive it for the addressee) you may not copy, use, or disclose it to anyone else. If you have received this transmission in error, notify the sender immediately. All GCSX traffic may be subject to recording and/or monitoring in accordance with relevant legislation. This e-mail is issued subject to Ribble Valley Borough Council’s e-mail disclaimer, which you are taken to have read and accepted. Visit http://www.ribblevalley.gov.uk/disclaimer for further details.

Toni Towers, Ribble Valley Borough Council

Thank you for your request. We will respond to you as soon as possible
within the 20 working day time limit permitted by the Act.

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tristan jungbluth

Dear Debbie Nuttall,

Thank you for your letter of 26th April 2012 replying to my FOI request regarding noise pollution complaints about licensed premises.

I note that you stated that you would attend to it on your return to work on 30th April 2012. I don't want to be a nuisance, but I was wondering if there was any update as yet?

Yours sincerely,

Tristan Jungbluth

Debbie Nuttall, Ribble Valley Borough Council

Thank-you for your email.
I am out of the office until Monday 14 May 2012. I will deal with your email on my return. If your query is urgent, please contact Diane Rice at [email address].

Many thanks.
Best regards,
Debbie

Best in the country for customer satisfaction – 94 per cent of Ribble Valley residents are satisfied with life in the borough (Place Survey 2009)

This transmission is intended for the named addressee(s) only and may contain sensitive, protectively marked or restricted material, and should be handled accordingly. Unless you are the named addressee (or authorised to receive it for the addressee) you may not copy, use, or disclose it to anyone else. If you have received this transmission in error, notify the sender immediately. All GCSX traffic may be subject to recording and/or monitoring in accordance with relevant legislation. This e-mail is issued subject to Ribble Valley Borough Council’s e-mail disclaimer, which you are taken to have read and accepted. Visit http://www.ribblevalley.gov.uk/disclaimer for further details.

Debbie Nuttall, Ribble Valley Borough Council

Dear Mr Jungbluth,

The email below was simply my out of office automated response.
However, I can confirm that your request is being dealt with.

The Act allows public authorities twenty working days in which to
respond and, whilst we try to provide responses as quickly as possible,
the people providing the information often have very large workloads and
some requests take some time to collate, in such cases we will do our
best to meet the statutory time table.

Yours sincerely

Debbie Nuttall

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Toni Towers, Ribble Valley Borough Council

1 Attachment

Dear Sir or Madam
Thank-you for your request for information on noise complaints. It was
received by Ribble Valley Borough Council ("the Council") on 26 April
2012 and has been dealt with under the terms of the Freedom of
Information Act 2000 ("the Act").
With regard to your enquiry, we would respond as follows:-
Please see attached. This is the only recorded information we hold and I
trust this is adequate for your requirements.

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for
your own purposes, including any non-commercial research you are doing
and for the purposes of news reporting. Any other reuse, for example
commercial publication, would require the permission of the copyright
holder.
If you have any queries about this email please feel free to contact me
at the above email address or by telephone on 01200 414403.
If you are unhappy with the service you have received in relation to
your request and wish to make a complaint or request a review of our
decision, you should write to Diane Rice, Legal Services Manager, Ribble
Valley Borough Council, Council Offices, Church Walk, Clitheroe,
Lancashire, BB7 2RA.
If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
Information Commissioner's Office cannot make a decision unless you have
exhausted the complaints procedure provided by Ribble Valley Borough
Council. The Information Commissioner can be contacted at: The
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF.
Regards
Toni Towers
Legal Assistant
Ribble Valley Borough Council
01200 414536

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