Health and Social Care Board
Gransha Park House
15 Gransha Park
Clooney road
L’Derry
BT476FN
Alastair Scott-McKinley
Via email –
xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx Date: 21st January 2022
Our Ref No: FOI 1333 21
Dear Mr Scott-McKinley
Reference – Freedom of Information Request
Thank you for your request for information. Your request was received by email
on 23rd December 2021. Your request has been processed under the terms of
the Freedom of Information Act 2000.
I have now had an opportunity to consider your request and I have set out my
response below and in the attached appendix.
Request.
Your query read, “
Please provide a copy of each Health and Social Care trust's
annual report of all allegations and complaints under the Regional Policy and
Procedure for Managing Allegations and Complaints (April 2015), via the
delegated Statutory Function (DSF) reporting mechanism for each of the last
five years (2020-21, 2019-20, 2018-19, 2017-18, 2016-17).”
Response.
I can advise that the Health and Social Care Board (HSCB) is not in receipt of
the information you seek.
Whilst reference to the Trusts complaints may be noted in the Delegated
Statutory Function (DSF) reports, this information is not forwarded to the HSCB
and is retained by the Health and Social Care Trusts.
You may therefore wish to direct your request to the five Health and Social Care
Trusts in Northern Ireland, and I have included contact details at appendix 1
attached for your convenience.

I trust you find this response helpful, however, if you are unhappy with my
response, please contact me and I will initiate an internal review into this matter.
Yours sincerely,
__________________
Mr Peter Moran
Assistant Information Governance Manager
HSCB – Western Offices