Complaints against RSPCA - 219099 during 2010

Richard Martin made this Freedom of Information request to Charity Commission for England and Wales

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Dear Charity Commission for England and Wales,

Can you please provide me with copies of the 31 complaints recieved by yourselves against the above Charity for 2010.

Yours faithfully,

Richard Martin

Web Enquiries, Charity Commission for England and Wales

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LCD, Charity Commission for England and Wales

1 Attachment

Dear Mr Martin


Thank you for your email requesting information under the Freedom of
Information Act 2000.


I have attached a document setting out the complaints about the RSPCA
received by the Commission in 2010.  You will see that there are 29
complaints rather than the 31 given in my reply to your previous FOI
request.  The reason for the discrepancy is that the communications on the
first eight pages are from the same person and some of these were counted
as separate complaints.  Please accept my apologies for this error.


I have redacted any names and other information which might identify an
individual because this is exempt information under section 40 (2) of the
2000 Act.


I hope that this is helpful.  If you are unhappy with this response to
your FOI request, have a complaint or wish to request a review of our FOI
decision you should write to Charity Commission Direct, PO Box 1227,
Liverpool L69 3UG or [1][Charity Commission request email]. 


Please say what it is that you are dissatisfied with as this will assist
us when we review our response.  You should do this within three months of
the date of this email.


If, after this, you remain unhappy with the decision you may apply
directly to the Information Commissioner for a decision.  Generally, the
ICO cannot make a decision unless you have exhausted our complaints
procedure.  The ICO can be contacted at The Information Commissioner’s
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or
[2][email address].uk  (telephone 0303 123 1113).




Daphne Young


Large Charities Division

Charity Commission

0207 674 2350

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