Complaints against Fields Group Ltd, its trading names and subsidiaries

The request was successful.

Dear Bridgend Council,

I wish to know the exact number of complaints received against Fields Group Ltd and its many trading names and subsidiaries. In particular:

Fields Data Recovery Ltd
Rapid Data Recovery Ltd
Action Direct UK Ltd
Debt Survival UK Ltd
Quickie Divorce Ltd
UK Digital Solutions Ltd
Smart B2B Services Ltd
First Claims Direct Ltd

Please note that the following websites are used as trading names for the above and should therefore be included in your search:

www.clean-break.co.uk
www.managed-divorce.co.uk
www.solicitor-divorce.com
http://uk-divorce-uk.com
www.cohabitation-agreement.co.uk
www.divorce-solicitor.net
www.pre-nuptial-agreement.co.uk
www.separation-agreement.co.uk
www.injunction-direct.com
www.injunction-online.com
www.tribunal-action.com
www.tribunal-online.com
www.visaaction.co.uk
www.custody-action.com
http://driving-theorytest.co.uk
www.ukds.net
www.ukdigitalsolutions.com
www.online-conveyancing.net
www.which-mortgage.net
http://lushdates.com
www.lushdates.com
http://ukds-recruitment.com
www.smartcompanyformations.co.uk
www.smartsitesolutions.net
www.smart-payroll.co.uk
www.smart-businessplans.co.uk
http://smart-b2b.com

Yours faithfully,

Rowland Ferraro

foi, Bridgend County Borough Council

Dear Mr Farraro,

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST 2708

We acknowledge your request for information received on 29 December 2010.

We are considering your request and you should receive the information
requested within the statutory timescale of 20 working days, unless the
information is exempt or we require additional time to consider whether
disclosure is in the public interest in accordance with section 2 of the
Freedom of Information Act.

We will try to supply information in electronic format by email, but if
this is not possible we will let you know. If you have any special
requirements e.g. language, audio, large print, etc. then please let us
know.

The Act defines a number of exemptions which may prevent release of the
information you have requested. Before we provide the information we will
consider whether it is proper to release it and if any of the exemption
categories do apply then the information will not be released. We will
tell you if this is the case, and will have a right of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. We will tell you if this is the case.

You may have to pay a fee for this information. We will consider this and
let you know. If so you will have to pay the fee before we process and
release the information. The 20 working day time limit for responses will
not start until we receive your payment.

If you have any queries or concerns, then please contact me directly. You
can find out more about the Act from the Information Commissioner at:

Information Commissioner's Office - Wales
Cambrian Buildings

Mount Stuart Square

Cardiff, CF10 5FL

Telephone: 02920 2044 8044 Fax: 02920 2044 8045

Email: [1][email address]

[2]http://www.informationcommissioner.gov.u...

Yours sincerely

Freedom of Information Office

Bridgend County Borough Council

Level 2, Civic Offices

Angel Street

Bridgend

CF31 4WB

Tel: 01656 643129

Email: [Bridgend Council request email]

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foi, Bridgend County Borough Council

Dear Mr Ferraro,

Freedom of Information Act 2000 - Information Request 2708

I refer to your email dated 29 December 2010, which contained a request
for information. Following consideration of your request, and in
accordance with the Freedom of Information Act, I respond as follows:

Following a search of our records and having checked the companies
associated with the Field Group, I can confirm that as at 5 January 2011 a
total of 94 complaints have been received by the Authority either directly
or referred by Consumer Direct.

I hope that this information satisfies your request. If you are
dissatisfied with the handling of the request, please write to:

Mr P A Jolley

Assistant Chief Executive Legal and Regulatory
Services

& Monitoring Officer

Bridgend County Borough Council

Civic Offices, Angel Street

Bridgend, CF31 4WB

You can also contact the Information Commissioner at:

Information Commissioner's Office - Wales

Cambrian Buildings

Mount Stuart Square

Cardiff, CF10 5FL

Tel: 02920 2044 8044

Fax: 02920 2044 8045

E:mail : [1][email address]

Website: [2]www.informationcommissioner.gov.uk

Yours sincerely

Freedom of Information Office

Bridgend County Borough Council

Level 2, Civic Offices

Angel Street

Bridgend

CF31 4WB

Tel: 01656 643129

Email: [Bridgend Council request email]

show quoted sections

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