Complaints against Dumfries and Galloway NHS Board.

James Plant made this Freedom of Information request to Scottish Public Services Ombudsman

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Scottish Public Services Ombudsman,

Please provide the following information:

1) In each of the last five years, how many complaints have been referred to you concerning Dumfries and Galloway NHS Board?

2) How many of these were upheld?

3) How many were not upheld?

4) What was the length of time taken to complete cases against this body?

Yours faithfully,

James Plant

Scottish Public Services Ombudsman

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Scottish Public Services Ombudsman

Dear Mr Plant

Your request for information

I refer to your email of 21 March 2017, which we received on 21 March 2017. In your correspondence you ask for ‘In each of the last five years, how many complaints have been referred to you concerning Dumfries and Galloway NHS Board? How many of these were upheld? How many were not upheld? What was the length of time taken to complete cases against this body?’

I have passed your request for information to Helen Littlemore, Corporate Information Governance Officer, who will consider it and respond to you within 20 working days of our receipt of your request, 19 April 2017.

If you have any queries in the meantime, please do not hesitate to contact us.

Yours sincerely

Stacy Forsyth | Facilities Administrator
Scottish Public Services Ombudsman
4-6 Melville Street Edinburgh EH3 7NS

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Scottish Public Services Ombudsman

2 Attachments

Dear Mr Plant

 

Please find attached my letter of today’s date.

 

Yours sincerely

 

Helen Littlemore

Corporate Information Governance Officer

Email: [1][email address]

 

 

Scottish Public Services Ombudsman

4 Melville Street | Edinburgh | EH3 7NS

Tel: 0800 377 7330 | Fax: 0800 377 7331

Web: [2]http://www.spso.org.uk

 

 

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References

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2. http://www.spso.org.uk/

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