Complaints against cabbies

The request was successful.

Dear East Lindsey District Council,

Please could I find out how many complaints you have received regarding taxi-drivers in your district over the past five years?
Please could you break this down by year and by any categories you use?

Thank you for your time,

Kind regards,

Daniel

Management, Information, East Lindsey District Council

Thank you for your email to Information Management.

 

Should your email require a response a member of the team will make
contact with you shortly.

 

If you need to call us please do so on 01507 613409.

[1]The Council issues a regular newsletter by email to residents. It’s
free and keeps you informed on the Council work and that of its partners.
If you’d like to subscribe to receive this please sign up at
www.e-lindsey.gov.uk/messenger

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References

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1. http://www.e-lindsey.gov.uk/messenger

Management, Information, East Lindsey District Council

Re: Freedom of Information Act 2000 – Information Request FOI-1819-07-232

We acknowledge your request for information received on 16^th July 2018.

Your request is being considered and you will receive the information
requested within the statutory timescale of 20 working days as defined by
the Freedom of Information Act 2000, subject to the information not being
exempt or containing a reference to a third party. 

If appropriate, the information may be provided in paper copy, normal font
size. If you require any alternative formats, e.g. language, audio, large
print etc. then please let me know.

For your information, the Act defines a number of exemptions that may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then the
information will not be released. You will be informed if this is the
case, including your rights of appeal.

There may be a fee payable for this information. We will charge
administration costs in all cases where costs exceed £10. Administration
cost is the cost of physically producing the information and posting it to
you if required. Where we intend to make a charge we will inform you and
you will need to make payment before we let you have the information. You
will be able to pay and collect your information from us.

Costs include:

·         Photocopying or printing material (10p per A4 sheet, 20p per
double paged sheet)

·         Postage

·         Producing material in an alternative format at the request of
the applicant, such as putting it onto CD-Rom, video, or audio  cassette

·         Providing extracts of databases

·         Translating information into a different language at the request
of the applicant.

 If the estimated cost of providing the information exceeds the
£450 statutory limit, then whilst we are not obliged to supply you with
the information, we may contact you to ask if you are happy to pay and
will not proceed until we have your confirmation.

If you have any queries or concerns, please contact Information Management
on [1][East Lindsey District Council request email]

Data Protection Notice for Information Request

East Lindsey District Council is a Data Controller and can be contacted
at: Tedder Hall, Manby Park, Louth, Lincolnshire, LN11 8UP. Tel 01507
601111. The Data Protection Officer can be contacted at the same address.

We are collecting your personal data in order to process your application
for information under Freedom of Information, Data Protection or
Environmental Information legislation.

Your data will not be shared with third parties but may be used for
Council purposes, in order to prevent or detect crime, to protect public
funds or where we are required or permitted to share data under other
legislation.

Your data will be kept for 6 years for requests under the Data Protection
Act and 2 years plus the current year for other requests, in line with our
retention policy.

You have the right to access your data and to rectify mistakes, erase,
restrict, object or move your data in certain circumstances. Please
contact the Data Protection Officer for further information or go to our
website where your rights are explained in more detail

Any complaints regarding your data should be addressed to the Data
Protection Officer in the first instance. If the matter is not resolved
you can contact the Information Commissioner’s Office at: Wycliffe House,
Water Lane, Wilmslow, Cheshire, SK9 5AF Tel: 0303 123 1113

For further information on our Data Protection Policies please go to our
website.

Yours sincerely,

Information Management Team
Internal Audit and Information Governance
East Lindsey District Council,
Room 115, Tedder Hall, Manby Park, Manby
Louth, Lincolnshire, LN11 8UP

Tel: 01507 613409
E: information.management[2]@e-lindsey.gov.uk
Website: [3]www.e-lindsey.gov.uk  

'Lincolnshire's Coastal District'

 

[4]The Council issues a regular newsletter by email to residents. It’s
free and keeps you informed on the Council work and that of its partners.
If you’d like to subscribe to receive this please sign up at
www.e-lindsey.gov.uk/messenger

show quoted sections

References

Visible links
1. blocked::mailto:[East Lindsey District Council request email]
mailto:[East Lindsey District Council request email]
2. mailto:[email address]
mailto:[email address]
3. http://www.e-lindsey.gov.uk/
http://www.e-lindsey.gov.uk/
4. http://www.e-lindsey.gov.uk/messenger

Management, Information, East Lindsey District Council

Re: Freedom of Information Act 2000 – Information Request FOI-1819-07-232

We acknowledge your request for information received on 16^th July 2018.

Your request is being considered and you will receive the information
requested within the statutory timescale of 20 working days as defined by
the Freedom of Information Act 2000, subject to the information not being
exempt or containing a reference to a third party. 

If appropriate, the information may be provided in paper copy, normal font
size. If you require any alternative formats, e.g. language, audio, large
print etc. then please let me know.

For your information, the Act defines a number of exemptions that may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then the
information will not be released. You will be informed if this is the
case, including your rights of appeal.

There may be a fee payable for this information. We will charge
administration costs in all cases where costs exceed £10. Administration
cost is the cost of physically producing the information and posting it to
you if required. Where we intend to make a charge we will inform you and
you will need to make payment before we let you have the information. You
will be able to pay and collect your information from us.

Costs include:

·         Photocopying or printing material (10p per A4 sheet, 20p per
double paged sheet)

·         Postage

·         Producing material in an alternative format at the request of
the applicant, such as putting it onto CD-Rom, video, or audio  cassette

·         Providing extracts of databases

·         Translating information into a different language at the request
of the applicant.

 If the estimated cost of providing the information exceeds the
£450 statutory limit, then whilst we are not obliged to supply you with
the information, we may contact you to ask if you are happy to pay and
will not proceed until we have your confirmation.

If you have any queries or concerns, please contact Information Management
on [1][East Lindsey District Council request email]

Data Protection Notice for Information Request

East Lindsey District Council is a Data Controller and can be contacted
at: Tedder Hall, Manby Park, Louth, Lincolnshire, LN11 8UP. Tel 01507
601111. The Data Protection Officer can be contacted at the same address.

We are collecting your personal data in order to process your application
for information under Freedom of Information, Data Protection or
Environmental Information legislation.

Your data will not be shared with third parties but may be used for
Council purposes, in order to prevent or detect crime, to protect public
funds or where we are required or permitted to share data under other
legislation.

Your data will be kept for 6 years for requests under the Data Protection
Act and 2 years plus the current year for other requests, in line with our
retention policy.

You have the right to access your data and to rectify mistakes, erase,
restrict, object or move your data in certain circumstances. Please
contact the Data Protection Officer for further information or go to our
website where your rights are explained in more detail

Any complaints regarding your data should be addressed to the Data
Protection Officer in the first instance. If the matter is not resolved
you can contact the Information Commissioner’s Office at: Wycliffe House,
Water Lane, Wilmslow, Cheshire, SK9 5AF Tel: 0303 123 1113

For further information on our Data Protection Policies please go to our
website.

Yours sincerely,

Information Management Team
Internal Audit and Information Governance
East Lindsey District Council,
Room 115, Tedder Hall, Manby Park, Manby
Louth, Lincolnshire, LN11 8UP

Tel: 01507 613409
E: information.management[2]@e-lindsey.gov.uk
Website: [3]www.e-lindsey.gov.uk  

'Lincolnshire's Coastal District'

 

[4]The Council issues a regular newsletter by email to residents. It’s
free and keeps you informed on the Council work and that of its partners.
If you’d like to subscribe to receive this please sign up at
www.e-lindsey.gov.uk/messenger

show quoted sections

References

Visible links
1. blocked::mailto:[East Lindsey District Council request email]
mailto:[East Lindsey District Council request email]
2. mailto:[email address]
mailto:[email address]
3. http://www.e-lindsey.gov.uk/
http://www.e-lindsey.gov.uk/
4. http://www.e-lindsey.gov.uk/messenger

Management, Information, East Lindsey District Council

1 Attachment

 

Re: Freedom of Information Act 2000 – Request for Information 1819-07-232

 

Thank you for your recent request for information. Your request has now
been considered under the terms of the Freedom of Information Act 2000 and
our response is attached.

 

Please note that East Lindsey District Council will be publishing copies
of decision notices issued in response to requests made under the Freedom
of Information Act 2000 and the Environmental Information Regulations
2004. Please be assured that no information regarding the identity of the
individuals making the requests will be published but if you have any
concerns regarding this, please contact the Council’s
Information Management Team (contact details given below).

 

Yours sincerely,

  

Information Management Team

 

 

Information Management

East Lindsey District Council,

Room 115, Tedder Hall, Manby Park, Manby

Louth, Lincolnshire, LN11 8UP

 

Tel: 01507 613409

E: information.management[1]@e-lindsey.gov.uk

 

Website: [2]www.e-lindsey.gov.uk  

Facebook: [3]www.e-lindsey.gov.uk/facebook
Twitter: [4]www.e-lindsey.gov.uk/twitter

 

'Lincolnshire's Coastal District'

 

 

[5]The Council issues a regular newsletter by email to residents. It’s
free and keeps you informed on the Council work and that of its partners.
If you’d like to subscribe to receive this please sign up at
www.e-lindsey.gov.uk/messenger

show quoted sections

References

Visible links
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file:///tmp/blocked::mailto:[email address]
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3. blocked::http://www.e-lindsey.gov.uk/facebook
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4. blocked::http://www.e-lindsey.gov.uk/twitter
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5. http://www.e-lindsey.gov.uk/messenger