Complaints about the LGO

T. Morgan made this Freedom of Information request to The Local Government and Social Care Ombudsman

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Sir or Madam,

Since 2000, how many complaints (formal and informal) have been made to the LGO by users who were dis-satisfied with how the LGO handled their case. Please provide a breakdown of complaints by office and year.

Yours faithfully,

T. Morgan

Hilary Pook, The Local Government and Social Care Ombudsman

Dear Ms Morgan

This is to acknowledge receipt of your email request, received on 23
September 2008.

I will aim to reply within the 20-working day target (which would be by
21 October). If I am unable to do so, I will write to you again
explaining why.

Yours sincerely

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

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Hilary Pook, The Local Government and Social Care Ombudsman

2 Attachments

Dear Ms Morgan

Please find a letter and a separate table attached in response to the
request below.

Yours sincerely

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

NOTICE - This message contains information intended only for the use of
the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.

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