This is an HTML version of an attachment to the Freedom of Information request 'Complaints About Subliminal Messages'.




 
 
Kelly S Garraway 
xxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx 
 
01 October 2009 
 
Dear Kelly Garraway 
 
Freedom of Information request – RFI20091351 
 
Thank you for your request of 27th September 2009 under the Freedom of Information Act 2000 
seeking the following information:  
 
I request all information held regarding complaints about  subliminal messages taking place in 
programs that have been broadcast along with the name of the program/s, when they were  
shown and what action the BBC took.. 

 
Please note that the information you have requested is excluded from the Act because it is held 
for the purposes of ‘journalism, art or literature.’    Part VI of Schedule 1 to FOIA provides that 
information held by the BBC and the other public service broadcasters is only covered by the Act 
if it is held for ‘purposes other than those of journalism, art or literature” 1.  The BBC is not 
required by the Act to supply information held for the purposes of creating the BBC’s output or 
information that supports and is closely associated with these creative activities. 
 
However you may be interested to know that the BBC prohibits the use of images of brief 
duration in its editorial guidelines. Please see the attached link below: 
http://www.bbc.co.uk/guidelines/editorialguidelines/edguide/harm/imagesofverybri.shtml 
 
In addition, with respect to your request for information regarding complaints about subliminal 
broadcasts, the BBC has chosen not to volunteer information relating to audience feedback for 
several very good reasons, chief amongst them being a desire to maintain our independence and 
impartiality. 
 
                                                 
1 For more information about how the Act applies to the BBC please see the attached information sheet. Please note 
that this guidance is not intended to be a comprehensive legal interpretation of how the Act applies to the BBC. 
 
 

 
You may not be aware that one of the main policy drivers behind the limited application of the Act 
to public service broadcasters was to protect freedom of expression and the rights of the media 
under Article 10 European Convention on Human Rights (“ECHR”).  The BBC, as a media 
organisation, is under a duty to impart information and ideas on all matters of public interest and 
the importance of this function has been recognised by the European Court of Human Rights.  
Maintaining our editorial independence is a crucial factor in enabling the media to fulfil this 
function.  
 
The Information Commissioner’s Office has recognised the importance of Schedule 1 of the Act in 
protecting the independence of the media, stating that: 
 
“It is the Commissioner’s view that the ultimate purpose of the derogation (Schedule 1) is to 
protect journalistic, artistic and literary integrity by carving out a creative and journalistic space for 
programme makers to produce programmes free from the interference and scrutiny of the 
public.”2  
 
The BBC agrees that we have the right to protect our journalistic and editorial independence by 
maintaining just such a private space in which to produce our content.  This extends to the sifting 
and review of praise and criticism from audiences, which is important part of the BBC’s process of 
creating and improving programmes.  Despite the BBC’s obligation to be independent and 
impartial, many bodies, groups and individuals attempt to influence our output. This pressure takes 
many forms and has to be resisted by programme makers across the BBC. 
 
If the BBC and other public broadcasters were obliged to disclose audience feedback, this would 
damage our independence by impeding the ability of the programme maker to weigh complaints, 
praise and other comments alongside other elements of feedback on a programme as would 
his/her ability to come to their own journalistic judgement without public scrutiny.   
 
I hope this provides you with some understanding of why this is an important concern for the 
BBC. 
 
For your information, the ICO has agreed with the BBC’s interpretation that information 
pertaining to audience feedback falls outside the scope of the Act, stating that: 
 
‘…fundamentally the complaints are about, and intended to influence, content. Despite 
other applications complaints information is intrinsically linked with the creative purposes 
for which the BBC was established.’ 
 
 
 
 
 
                                                 
2  ICO Reference: FAC0070848   
 

 
Appeal Rights 
 
If you are not satisfied with this response you have the right to appeal to the Information 
Commissioner.   The contact details are:  Information Commissioner's Office, Wycliffe House, 
Water Lane, Wilmslow, Cheshire, SK9 5AF, telephone 01625 545 700 or see 
www.informationcommissioner.gov.uk  
 
Kind regards, 
 
Lynne Connolly 
Cross Genre Project Manager 
BBC Vision 
 
 

 
Freedom of Information 
From January 2005 the Freedom of Information (FOI) Act 2000 gives a general right of access to all 
types of recorded information held by public authorities. The Act also sets out exemptions from that 
right and places a number of obligations on public authorities. The term “public authority” is defined 
in the Act; it includes all public bodies and government departments in the UK. The BBC, Channel 4 
and S4C are the only broadcasters covered by the Act. 
Application to the BBC  
The BBC has a long tradition of making information available and accessible. It seeks to be open and 
accountable and already provides the public with a great deal of information about its activities. BBC 
Information operates 24 hours a day, seven days a week handling telephone and written comments 
and queries, and the BBC’s website bbc.co.uk provides an extensive online information resource.  
It is important to bear this in mind when considering the Freedom of Information Act and how it 
applies to the BBC. The Act does not apply to the BBC in the way it does to most public authorities 
in one significant respect. It recognises the different position of the BBC (as well as Channel 4 and 
S4C) by saying that it covers information “held for purposes other than those of journalism, art or 
literature”. This means the Act does not apply to information held for the purposes of creating the 
BBC’s output (TV, radio, online etc), or information that supports and is closely associated with 
these creative activities.  
A great deal of information within this category is currently available from the BBC and will continue 
to be so. If this is the type of information you are looking for, you can check whether it is available 
on the BBC’s website bbc.co.uk or contact BBC Information. 
The Act does apply to all of the other information we hold about the management and running of the 
BBC.  
 
The BBC 
 
The BBC's aim is to enrich people's lives with great programmes and services that inform, educate 
and entertain. It broadcasts radio and television programmes on analogue and digital services in the 
UK. It delivers interactive services across the web, television and mobile devices. The BBC's online 
service is Europe's most widely visited content site. Across the world, the BBC broadcasts radio 
programmes in 33 languages on the BBC World Service and the 24 hour television service, BBC 
World. 
 
The BBC's remit as a public service broadcaster is defined in the BBC Charter and Agreement. It is 
the responsibility of the BBC Trust to ensure that the organisation delivers against this remit by 
setting key objectives, approving strategy and policy, and monitoring and assessing performance. The 
Trustees also safeguard the BBC's independence and ensure the Corporation is accountable to its 
audiences and to Parliament. The Trust is supported by a network of advisory bodies across the UK.  
 
Day-to-day operations are run by the Director-General and his senior management team, the 
Executive Board. The BBC is funded by an annual Licence Fee. This is determined and regularly 
reviewed by Parliament. Each year, the BBC publishes an Annual Report & Accounts, and reports to 
Parliament on how it has delivered against its public service remit. 
 
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