Complaints about JSA in 2019/20 investigated by the PHSO
Dear Department for Work and Pensions,
1. For the year 2019/20, please provide the number of complaints about JSA the PHSO contacted you about.
2. For the year 2019/20, please provide the number of complaints about JSA the PHSO investigated.
3. For the year 2019/20, please provide the outcome of all concluded PHSO investigations falling within the scope of Request 2 e.g. upheld, partly upheld or not upheld.
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Dear J Roberts,
I am writing in response to your request for information, received 24th
DWP Central FoI Team
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