Complaints about cabbies

Daniel Jaines made this Freedom of Information request to South Kesteven District Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear South Kesteven District Council,

Please could I find out how many complaints you have received regarding taxi-drivers in your district over the past five years?
Please could you break this down by year and by any categories you use?

Thank you for your time,

Kind regards,

Customer Services, South Kesteven District Council

Dear Mr Jaines,

Freedom of Information Act 2000 Information Request Acknowledgement

Reference No: 1353708

Thank you for your request for information, this has been registered with us on 18/07/2018 15:31:50

Your request has now been assigned to the relevant department. We will provide you with a response within 20 working days, in this case no later than (15/08/2018 15:31:49).

The Freedom of Information Act defines a number of exemptions, which may prevent us releasing the information you have requested. You will be informed if this is the case, and we will advise you of your rights of appeal.

If the information you requested contains reference to a third party, we may need to consult with them before a decision can be made about the information being released. You will be informed if this is the case.

If you require the response from us in an alternative format, e.g. language, audio, large print, etc. then please let us know.

Further information about the Freedom of Information Act is also available from the Information Commissioner at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Telephone: 0303 123 1113
Website: www.ico.org.uk<http://www.ico.org.uk>

Yours sincerely
South Kesteven District Council
Customer Service Department

Customer Services, South Kesteven District Council

Dear Mr Jaines

Freedom of Information Act 2000 - Information Request

Reference No: 1353708

Thank you for your request under the Freedom of Information Act 2000 dated 18/07/2018 15:31:50. A summary of your request is as follows:

Request Summary

How many complaints you have received regarding taxi-drivers in your district over the past five years?

Please could you break this down by year and by any categories you use?

By way of response, we can confirm the following:

2013 - 14 18 complaints

2014 - 15 10 complaints

2015 - 16 10 complaints

2016 - 17 08 complaints

2017 - 18 07 complaints

There is no breakdown by categories used.

If you have any queries or concerns then please contact:

Sue Richardson at [email address].

Further information about freedom of information is also available from the Information Commissioner at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

Website: www.ico.org.uk

Yours sincerely

Lucy Youles

Solicitor to the Council

South Kesteven District Council

Council Offices, St. Peters Hill,

Grantham, Lincs

Direct dial: 01476 406105

[mobile number]

E-mail: [email address]<mailto:[email address]>