Complaints

Chris Mulholland made this Freedom of Information request to Northern Regional College

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The request was successful.

Chris Mulholland

Dear Northern Regional College,

Can you provide the total number of complaints about the Exams Office in 2015, 2016, 2017 and 2018 to date?

Of these cases, can you provide a breakdown of how many were dismissed or upheld in 2015, 2016, 2017 and 2018 to date?

Yours faithfully,

Chris Mulholland

Quality Improvement, Northern Regional College

To Chris

Thank you for your communication. The College will respond to you in due course.

Regards

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Quality Improvement, Northern Regional College

Dear Chris,

With regard to your FOI request:

‘Can you provide the total number of complaints about the Exams Office in 2015, 2016, 2017 and 2018 to date?
Of these cases, can you provide a breakdown of how many were dismissed or upheld in 2015, 2016, 2017 and 2018 to date?’

The total number of complaints about the Exams Office in 2015, 2016, 2017 and 2018 to date is 15.

The breakdown is as follows :
2015 - 1 fully/partially upheld; 2 not upheld
2016 - 1 fully/partially upheld
2017 - 8 fully/partially upheld; 2 not upheld
2018 - 1 ongoing

Regards

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