Complaints

Peter Hall made this Freedom of Information request to Aneurin Bevan University Health Board This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Peter Hall
Delivered

Dear Aneurin Bevan University Health Board,

Please can you tell me how many complaints have been made about the health board between March 2022 and March 2023?

Please can you also tell me what the top three most complained about issues were?

Yours faithfully,

Peter Hall

Link to this Report
Lucy Bennett (Aneurin Bevan UHB - Corporate Services), Aneurin Bevan University Health Board

Dear Peter Hall,
 
Thank you for your request for information under the Freedom of
Information Act received on 14^th April 2023. We have allocated it the
following reference number FOI 23-204 and will be in contact again
shortly.
 
We aim to respond to all Freedom of Information requests within 20 working
days from the date of receipt.
 
In the meantime, if we can be of any further assistance, please do not
hesitate to contact me.
 
Kind regards,
Shane Dunning (On behalf of)
Lucy Bennett
Rheolwr Gwasanaethau Corfforaethol - Rhyddid Gwybodaeth/Corporate Services
Manager - Freedom of Information
Bwrdd Iechyd Prifysgol Aneurin Bevan/Aneurin Bevan University Health Board
Ystafell 043, Pencadlys, Ysbyty Sant Cadog, Ffordd y Lodj, Caerllion,
Casnewydd, NP18 3XQ/Room 043, Headquarters, St Cadoc's Hospital, Lodge
Road, Caerleon, Newport, NP18 3XQ
E-bost/E-mail: [email address]
Ffôn/Tel: Extension 55956 or (01633) 435956 (external)
Croesawn ohebiaeth yn Gymraeg ac yn Saesneg. Ni fydd gohebu yn Gymraeg yn
arwain at oedi. We welcome correspondence in Welsh and English.
Corresponding in Welsh will not lead to a delay.

Link to this Report
Lucy Bennett (Aneurin Bevan UHB - Corporate Services), Aneurin Bevan University Health Board

1 Attachment

Dear Peter Hall

 

Thank you for your request for information under the Freedom of
Information Act, received on 14^th April 2023.

 

Please find attached the Health Board’s response to this request.

 

If you have any further queries please do not hesitate to contact me using
the details provided below.

 

Regards

 

Lucy Bennett
Rheolwr Gwasanaethau Corfforaethol - Rhyddid Gwybodaeth/Corporate Services
Manager - Freedom of Information

 

Bwrdd Iechyd Prifysgol Aneurin Bevan/Aneurin Bevan University Health Board
Ystafell 043, Pencadlys, Ysbyty Sant Cadog, Ffordd y Lodj, Caerllion,
Casnewydd, NP18 3XQ/Room 043, Headquarters, St Cadoc's Hospital, Lodge
Road, Caerleon, Newport, NP18 3XQ

E-bost/E-mail: [1][email address]
Ffôn/Tel: Extension 55956 or (01633) 435956 (external)

Croesawn ohebiaeth yn Gymraeg ac yn Saesneg. Ni fydd gohebu yn Gymraeg yn
arwain at oedi. We welcome correspondence in Welsh and English.
Corresponding in Welsh will not lead to a delay.

References

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1. mailto:[email address]

Link to this Report