Requests similar to 'Complaints 2006, 2007 and 2008'

Complaints (Jan 09 - Jan 10)
Response by Lothian Buses Limited to Michael Traill on .

Successful.

Thank you for your email. Our Customer Services Department will attend to your comments and issue you with a full reply, if required. No reply will be...
Poor service for the service no 7
Response by Lothian Buses Limited to John Balfour on .

Awaiting classification.

Dear Mr Balfour   Thank you for contacting Lothian.   Your correspondence has been passed to our Customer services team for a response.  ...
Agency worker spend
Response by Lothian Buses Limited to Erin Porter on .

Successful.

Thank you for your email. Our Customer Services Department will attend to your comments and issue you with a full reply, if required. No reply will b...
Operation of your Twitter account.
Response by Lothian Buses Limited to Alexander Davidson on .

Partially successful.

Dear Alexander Acknowledgement of Information Request I am writing to acknowledge receipt of your email of 8th April 2019, received by us on 8th Apri...
Gross misconduct
Response by Lothian Buses Limited to grant duff on .

Partially successful.

Dear Mr Duff, Please find attached a formal response to your request dated 22 December 2012. Sincerely, Stevie Chambers Commercial Projects Of...
Statistics/usage of smart ticketing in Edinburgh
Response by Lothian Buses Limited to J Symes on .

Partially successful.

Dear Mr Symes, Please find attached our formal response to your recent Freedom of Information request. Sincerely, Clare Bridson Lothian Buses On 0...
CCTV
Response by Lothian Buses Limited to Barbara Whittle on .

Successful.

Thank you for your email. Our Customer Services Department will attend to your comments and issue you with a full reply, if required. No reply will be...
Bus safety incident data
Response by Lothian Buses Limited to Lee Odams on .

Refused.

Dear Mr Odams Please find attached our formal response to your recent review of Freedom of Information enquiry. Regards Part of the Lothian family...
HR Procedures
Response by Lothian Buses Limited to John Travis on .

Successful.

Dear Mr Travis Acknowledgement of Information Request I am writing to acknowledge receipt of your email of 10 February 2019, received by us on 11 Fe...
Bus weights
Response by Lothian Buses Limited to Iain Mailer on .

Successful.

Dear Mr Mailer Acknowledgement of Information Request I am writing to acknowledge receipt of your email of 10 May 2018, received by us on 10 2018, i...
Fleet
Response by Lothian Buses Limited to Martin Cutler on .

Successful.

Dear Mr Cutler Please find attached our formal response to your recent request for a review of a Freedom of Information enquiry. Regards Clare Brid...
Current Fleetlist and Route Allocations
Response by Lothian Buses Limited to Colin McNeill on .

Successful.

Dear Mr McNeill Acknowledgement of Information Request I am writing to acknowledge receipt of your email of 6 February 2018, received by us on 6 Feb...
Lothian Buses Destination Blind Lists.
Response by Lothian Buses Limited to David Reynolds on .

Successful.

Hi David My email yesterday included our current (redacted) Hanover destination list which contains all service numbers and destination, wee do not...
Bus fleet list.
Response by Lothian Buses Limited to James Thomson on .

Successful.

Dear Mr Thomson,   Acknowledgement of Information Request   I am writing to acknowledge receipt of your email of 07th December 2018, received...
Lothian Buses Destination Blind Lists.
Response by Lothian Buses Limited to David Reynolds on .

Successful.

Dear Mr Reynolds Acknowledgement of Information Request I am writing to acknowledge receipt of your email of 1 October 2017, received by us on 2 Oct...
Faretables.
Response by Lothian Buses Limited to Simon Andrews on .

Information not held.

Hi Simon Both Lothian Country and East Coast Buses operate on a zonal fares structure, which is not based on distance.  The fares zone maps are cle...
Bus punctuality figures
Response by Lothian Buses Limited to M Li on .

Information not held.

Dear Mr Li Acknowledgement of Information Request I am writing to acknowledge receipt of your email of 16 March 2019, received by us on 18 March 201...
Running Boards/Blocks
Response by Lothian Buses Limited to Max West on .

Refused.

Dear Mr Kindness, Acknowledgement of Information Request. I am writing to acknowledge receipt of your email of 25 October 2017, received by us on 25...
Dear Mr Li Acknowledgement of Information Request I am writing to acknowledge receipt of your email of 11 January 2019, received by us on 11 January...
Correspondence on draft Picardy Place designs
Response by Lothian Buses Limited to Ally Tibbitt on .

Information not held.

Dear Mr Tibbitt Acknowledgement of Information Request I am writing to acknowledge receipt of your email of 29 December 2017, received by us on 29 D...
Travel Plan
Response by Lothian Buses Limited to Lee Kindness on .

Partially successful.

Dear Mr Kindness, Acknowledgement of Information Request. I am writing to acknowledge receipt of your email of 6 September 2017, received by us on 6...
Bus ticket machine manuals.
Response by Lothian Buses Limited to Edward Williams on .

Successful.

Dear Mr Williams Acknowledgement of Information Request I am writing to acknowledge receipt of your email of 9 March 2019, received by us on 11 Marc...
Fleet of buses equipped with air-conditioning
Response by Lothian Buses Limited to M Li on .

Partially successful.

Dear Mr Li Acknowledgement of Information Request I am writing to acknowledge receipt of your email of 11 January 2019, received by us on 11 January...
Withdrawal of buses with Euro 3 engines
Response by Lothian Buses Limited to Martin Cutler on .

Information not held.

Dear Mr Russell    Acknowledgement of Information Request I am writing to acknowledge receipt of your email of 3 October 2018, received by us on 3...
Working Timetable
Response by Lothian Buses Limited to Suzy Scott on .

Refused.

Dear Ms Scott Acknowledgement of Information Request I am writing to acknowledge receipt of your email of 26 October 2017, received by us on 26 Octo...