Complaint stats: initial decisions, IOT referrals, MPTS public hearings and registration sanctions

J Roberts made this Freedom of Information request to General Medical Council

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The request was refused by General Medical Council.

Dear General Medical Council,

Your process for dealing with complaints about doctors is neatly explained in DN IC-123448-D1R5:

'6. GMC explained that when it receives a complaint about a doctor an initial decision is made by the GMC whether an investigation should be conducted.

7. The GMC can refer a case to an Interim Orders Tribunal (‘IOT’) while they investigate a complaint about a doctor. They do this if they believe a doctor's practice should be restricted to protect members of the public, or if it is in the doctor's interest. ITO hearings are usually held in private.
9. If a case progresses past the investigation stage, the options for GMC are to refer the case to the Medical Practitioners Tribunal Service for a public hearing, or the doctor may receive a sanction on their registration. At the hearing stage, details about the case may be made
publicly available and certain information may be made publicly available by the GMC on its website for a particular timeframe.'

For each of the last three financial years please provide:

1. The number of complaints you received about doctors you made initial decisions on.

2. The number of cases you referred to an Interim Orders Tribunal and the outcome of these referrals.

3. The number of cases that progressed past the investigation stage. Also, the number of these cases that were referred to the MPTS for a public hearing and the number of them that resulted in doctors receiving a sanction on their registration.

Yours faithfully,

J Roberts

FOI, General Medical Council

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Email: [GMC request email]

FOI, General Medical Council

1 Attachment

Dear Mr Roberts


Your information request – IR1-3370768824


Thank you for your email dated 14 March 2022.


How we will consider your request

We’re going to consider your request under the Freedom of Information Act
2000 (FOIA). The FOIA gives us 20 working days to respond, but we’ll come
back to you as soon as we can.


Who to contact

Louise Gormley will be handling your request. If you have any questions,
you can call her on 0161 923 6311 or email her at
[1][email address].



Kind regards,


Charlotte Adams
Information Access Team Assistant
General Medical Council
3 Hardman Street, Manchester M3 3AW


Email: [2][email address]

Website: [3]

Telephone: 0161 240 8125


Working hours: 8am to 2.30pm, Monday to Friday




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Louise Gormley, General Medical Council

Our reference: IR1-3370768824


Dear Mr Roberts


Thank you for your email dated 14 March in which you request data relating
to complaints we have received about doctors, cases referred to an Interim
Orders Tribunal, cases progressed pass the investigation stage and cases
referred to the MPTS.


In response to your request I refer you to our State of medical education
and practice in the UK report 2021, specifically the fitness to practise
data tables. Here you will find a detailed analysis of complaints received
including outcome, outcomes of investigations, investigations with IOT
hearings with outcomes and cases concluded at MPTS hearings by outcome.


Link below:



I hope the tables are useful. If I can be of any further assistance please
let me know.


Kind regards




Louise Gormley

Information Access Officer
Resources Directorate
Direct Line: 0161 923 6311
Email:        [2][email address]
Website:    [3]
Address:    Information Access Team
                 General Medical Council
                 3 Hardman Street


                 M3 3AW


Working with doctors Working for patients

The General Medical Council helps to protect patients and improve medical
education and practice in the UK by setting standards for students and
doctors. We support them in achieving (and exceeding) those standards, and
take action when they are not met.

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