Complaint Statistics

The request was partially successful.

Dear Scottish Legal Complaints Commission,

Under the terms and conditions of the Freedom of Information Act, please could you provide me the following information.
1. The number of complaints submitted to the Sottish Legal Complaints Commission since the Commission took over the complaint process from the previous authority.

2. The number of complaints accepted for investigation of the same period.

3. The number of complaints submitted about Austin Kelley & Co, Kilmarnock, including the number of successful complaints which favoured the complainant.

Yours faithfully,

Lorraine Fryer

SLCC Enquiries, Scottish Legal Complaints Commission

“Thank you for your email which has been received by the Scottish Legal
Complaints Commission.  We aim to respond to your enquiry within three
working days. If you do not receive a response to your email, please
contact our Gateway Team on 0131 528 5111.  Further information regarding
the SLCC and our opening times can be found on our website:
[1]http://www.scottishlegalcomplaints.org.uk”.

 

 

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

Visible links
1. http://www.scottishlegalcomplaints.org.uk/

Scottish Legal Complaints Commission

1 Attachment

Dear Ms Fryer

Please refer to the attached.

Yours sincerely

Scottish Legal Complaints Commission
The Stamp Office
10 - 14 Waterloo Place
Edinburgh
EH1 3EG

This email (and any files or attachments transmitted with it) is intended solely for the attention of the addressee(s). If you are not the intended recipient please inform the sender immediately, destroy the email, and remove any copies from your system. Unauthorised use, disclosure, storage, copying or distribution of any part of this email is not permitted.

show quoted sections

Scottish Legal Complaints Commission

1 Attachment

Dear Ms Fryer

Please refer to the attached.

Yours sincerely

Scottish Legal Complaints Commission
The Stamp Office
10 - 14 Waterloo Place
Edinburgh
EH1 3EG

This email (and any files or attachments transmitted with it) is intended solely for the attention of the addressee(s). If you are not the intended recipient please inform the sender immediately, destroy the email, and remove any copies from your system. Unauthorised use, disclosure, storage, copying or distribution of any part of this email is not permitted.

show quoted sections

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org