Complaint Handling procedure

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Dear Treasury Solicitor’s Department,

This is a request for complaint handling procedure and fraudulent submissions by the TSOL to the Court,

1. When the note of Judgement has been found to be fraudulent and informed to the TSOL and the court, what is the procedure TSOL follow to verify such note of judgment and withdraw that document from court proceedings?

2. If a complaint has been made to TSOL, what is the procedure to investigate the complaint when the accusation was that the note of judgment was untrue.

I copy a response received for a previous FOI:

"It is the responsibility of the court reporter to ensure that the note is accurate and for their line manager to ensure that it reads properly and for example case citations are correct. The solicitor handling the case cannot of course check accuracy as they are not present in court.

If the accuracy of the court reporter's note is disputed, it is open to anyone to obtain a transcript of the judgment to demonstrate whether or not this is so".

In order to investigate a complaint we made, it was necessary for TSOL to obtain a transcript of the judgment to demonstrate whether they have acted legitimately. If TSOL fails to do so, what is the procedure in this regard?

Yours faithfully,

ismail

FOI, Treasury Solicitor's Department

Dear Mr Ismail

Please see the attached link for details on how to make a complaint to the Treasury Solicitor's Department.

https://www.gov.uk/government/organisati...

Yours sincerely,

Paul Woods
DRO, Data Protection Co-ordinator, & Freedom of Information Officer
Treasury Solicitor's Department
One Kemble Street, London WC2B 4TS
Telephone 020 7210 3045 Fax 020 7210 4607
[email address]

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Dear FOI,

I have gone through this procedure but it does not give any transparent directions or any remedy with regards to the offence committed by your solicitors, who are highly confident. In such circumstances what procedure do you follow when:

When the note of Judgement has been found to be fraudulent and
informed to the TSOL and the court, what is the procedure TSOL
follow to verify such note of judgment and withdraw that document
from court proceedings?

2. If a complaint has been made to TSOL, what is the procedure to
investigate the complaint when the accusation was that the note of
judgment was untrue.

I copy a response received for a previous FOI:

"It is the responsibility of the court reporter to ensure that the
note is accurate and for their line manager to ensure that it reads
properly and for example case citations are correct. The solicitor
handling the case cannot of course check accuracy as they are not
present in court.

If the accuracy of the court reporter's note is disputed, it is
open to anyone to obtain a transcript of the judgment to
demonstrate whether or not this is so".

In order to investigate a complaint we made, it was necessary for
TSOL to obtain a transcript of the judgment to demonstrate whether
they have acted legitimately. If TSOL fails to do so, what is the
procedure in this regard?

Yours sincerely,

ismail

Dear FOI,

The response to this FOI is delayed.

Yours sincerely,

ismail

FOI, Treasury Solicitor's Department

1 Attachment

Dear Mr Ismail

 

The complaints procedure as outlined is the only procedure followed by
TSol. As already stated it is open to you to obtain the Transcript of The
Judgement in the oral permission hearing in order to satisfy yourself as
to whether or not the court reporter’s note was accurate. Any inaccuracies
between the two documents that you believe have occurred can then be
presented to TSol as part of our existing complaints procedure.

 

Yours sincerely,

 

Paul Woods

DRO, Data Protection Co-ordinator, & Freedom of Information Officer

Treasury Solicitor's Department
One Kemble Street, London WC2B 4TS
Telephone 020 7210 3045 Fax 020 7210 4607
[1][email address]

[2]TSol Logo

 

 

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Dear FOI,

The transcript of the judgment has been obtained recently and after carefully reviewing your notes of judgment and the transcript, our "belief" is substantiated with clear evidence. they will be presented to the court shortly. But if as indicated, we proceed to litigate the matter, will you appoint your own Ex-counsels or QCs who work as a judge to deal with these issues?

For example, you request a judge from Manchester to London to deal with those matters in High court.

Please provide us with the policy for this.

Yours sincerely,

ismail

FOI, Treasury Solicitor's Department

Dear Mr Ismail

Thank you for your further e mail.

As I indicated previously, if you have evidence that the court reporter's note which was sent to the Court was inaccurate, it is open to you to present this evidence to both Treasury Solicitor (Mr Wilson who was the caseworker in the case) and to the Court with an explanatory letter which will no doubt then be considered by the Court.

In relation to your suggestion that the Treasury Solicitor would arrange to have the matter heard by a Judge who has previous connections with Treasury Solicitor, this amounts to an extremely serious allegation of impropriety and I would invite you to withdraw it.

Firstly, any barrister instructed by Treasury Solicitor during their career continues to work for the independent Bar and Treasury Solicitor would never seek to exert any influence over such a person.

Secondly, the issue of who should hear your case is entirely a matter for the Court and the judiciary and, again, the Treasury Solicitor would never seek to influence that decision unless there were any issue of conflict of interest (which would be extremely rare and would always be done on notice to the opposing party).

This concludes the Treasury Solicitor's Department's correspondence on this matter with you.

Yours sincerely,

Paul Woods
DRO, Data Protection Co-ordinator, & Freedom of Information Officer
Treasury Solicitor's Department
One Kemble Street, London WC2B 4TS
Telephone 020 7210 3045 Fax 020 7210 4607
[email address]

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Dear FOI,

Thank you for the response.

With respect to judges influenced or favoured by TSOL, this allegation remains serious and will continue to be until you verify and provide evidences that this is not the case. But I do have evidence to substantiate this matter.

We will pursue this matter further.

Yours sincerely,

ismail