Dear Kensington and Chelsea TMO,

I would like to make a Freedom of Information request for copies of
the most recent version of the following RBKC TMO documents:

1. Compensation Policy document,

2. Compensation procedure document,

3. Compensation P&P document if this differs from #1 or 2,

4. Any other internal guidance documents relating to discretionary
or statutory/non-discretionary compensation entitlement and
qualification criteria which may have titles that differ from #1, 2
or 3.

Please note that I am requesting the full policies that are used
internally by your organisation, not the leaflets or summary
versions that are sometimes made available to tenants.

Yours faithfully,


Kensington and Chelsea TMO

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(+) Reporting Repairs, Kensington and Chelsea TMO

Dear Victoria Blair

Thank you for your email dated 20.07.11. I have forwarded it on to Business Improvement Manager, Janet Seward who will contact you directly.

Customer Service Advisor
a:   Network Hub, First Floor 300 Kensal Road, W10 5BE

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Janet Seward, Kensington and Chelsea TMO

Dear A.V. Blair

I am sorry that I overlooked your request. I am away form the office at the moment but will send you the details this evening.

Janet Seward
Policy & Improvement Manager
t:  020 7605 6350    

a:   Unit A, 292A Kensal Road, London, W10 5BE
 Before printing, please think about the environment

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Janet Seward, Kensington and Chelsea TMO

2 Attachments

Dear A.V. Blair

Please find attached with my apologies for the delay. The documents are also on our website.

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