Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[Croydon Borough Council request email]

NOTE: Please do not edit the subject line when replying to this email. If
you have a processing request, please ensure you quote that reference in
your emails to us.

DEAR Alva Gotby

Freedom of information request - FOI/6306

Subject: Companies/housing providers managing temporary accommodation

We are just emailing you to update you on your open Information Request.
We are currently in the process of updating our systems and part of this
update will mean that your open Information Request has been assigned a
new reference: FOI/6306

Thank you in advanced for your patients patience and whilst we will
continue top process your request. We will issue a response or update to
you as soon as we are able.

Unfortunately, the Council is currently experiencing a delay in our
response times due to demand and resource. As an organisation we are aware
of our legal duties under the legislation and are making every effort to
improve our position and respond to requests within our statutory
timeframes as quickly as possible. All requests are being monitored and
continually reviewed to provide you with an expected date for disclosure.
London Borough of Croydon takes its role as a Data Controller seriously
and would like to thank you for your continued patience and understanding
whilst we improve our service to you.

 
Kind Regard

Information Management Team

Croydon Digital Services

Assistant Chief Executive Directorate

7th Floor, Zone B

Bernard Weatherill House

8 Mint Walk

Croydon CR0 1EA

Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[Croydon Borough Council request email]

Dear Alva Gotby

Request FOI/6306

Further to your request received on 13/10/2022, I confirm that the Council
has now considered your request under the Freedom of Information Act 2000
Please accept our sincere apologies for the delay in responding to your
request 

Specifically, you have requested the following information:

What are the names of the management companies and/or housing providers
that you hold current contracts or leases with for more than 75
private/temporary/interim accommodation properties?

Our response: 

Current nightly let providers

(Psl) Oak Housing Ltd_c
AA Guest Houses Ltd
Abel Living Ltd
After 5 Services LTD
Alpha UK Properties Limited
Apex Housing Solutions Ltd
Asset Property and finance ltd
Beech House Hotel_c (Espressa)
Caesar Investments Uk Ltd
Caridon Property Services_c
Clanbury Ltd
Colberg Management Ltd
County Private Client Ltd
Cromwood Housing
Croydon Court Limited
Denhan International
Dunheved Hotel Limited
Ehomes and Shelters Ltd
 
Fierce Neutral Ltd
Flexistay Limited
Gani Property Services Limited
Gilroy Court Limited
Goodway Estates Ltd
Grange Homes Estate Agents Ltd
Maier Laing Limited T/A Highcastle Estates
Homes2Let UK Ltd
Homesolve Property Management
 
Housing Action Management ltd
Hyde & Rowe Ltd
IAM Properties
J&M OASIS
JSM Developers Ltd
Kindly Properties Ltd
Lesshomeless Ltd
Letting Hub London
LHG Thornton Heath Ltd
LHG Wembley LTD
London Clapham Common LTD
London Clapham South Limited
London Croydon Ltd
London Estates Online Ltd
London Hounslow Ltd
London Peckham
Mayfair South Ltd
Midos Management Company Ltd
MSAC Ltd
 
Panacea Property Management
Paramount Independent Property Services Ltd
Shashees Investments Ltd
Shuttleworth (UK) Ltd
Smartspace Property Solutions Ltd
Stapleburn Ltd T/A Parkview Hotel
STARTING CARE LTD_c
Taaksvale Housing Ltd
Tactic Capital Management Ltd
Teatree Property Limited
Theori Housing (wellington, management
services)
TM HOUSE AND HOME LTD
UK Housing Group Ltd
UK Property Let
Wellington Hostel LTD (Lansdowne Hotel)
Wembley Hotel Jersey Ltd
 
Zetetick Housing

When did these contracts/leases start and when are they up for
renewal/ending? How many properties are these contracts/leases for?

The majority are just for the term of the booking.

6 of the above are on rolling contracts started about 10 years ago

Who sets the rent under these contracts/leases and what are they per week?
Who is responsible for management of the properties?

The providers are responsible for the management of the properties.

The providers set the rent under the contracts based on the current
market; demand currently exceeds supply

What roads/housing estates are these properties on?

Subject to GDPR, we cannot disclose the data.

The Council publishes Access to Information requests and responses on its
online Disclosure Log. (Any request included within this log will be
anonymised appropriately)

To view the Council’s Disclosure Log, please visit our website available
here:

[1]The Freedom of Information (FOI) Act | Croydon Council
(disclosure-log.co.uk)

If you are dissatisfied with the way the Council has handled your request
under the Freedom of Information Act you may ask for an internal review.
This should be submitted to us within 40 working days of this response.
You can do this by outlining the details of your complaint by:

Email:        [2][Croydon Borough Council request email]

Writing:     Information Team

London Borough of Croydon

Bernard Weatherill House

Floor 7 - Zone B

                   8 Mint Walk

Croydon, CR0 1EA

Any requests received after the 40 working day time limit will be
considered only at the discretion of the council.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire, SK9 5AF

Yours sincerely,

Louise Edwards

Information Team

Croydon Digital Services

Assistant Chief Executive Directorate

Bernard Wetherill House,

Mint Walk,

Croydon,

CR0 1EA

[3][Croydon Borough Council request email]

[4][email address]

References

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1. https://croydon.disclosure-log.co.uk/
2. mailto:[Croydon Borough Council request email]
3. mailto:[Croydon Borough Council request email]
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