Community Messaging Service

Patrick Palmer made this Freedom of Information request to City of London Police

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Response to this request is long overdue. By law, under all circumstances, City of London Police should have responded by now (details). You can complain by requesting an internal review.

Dear City of London Police,

Many public sector organisations use a 'community messaging' or 'neighbourhood alert' system whereby members of the public and other local community groups can sign up or subscribe to receive alerts from your organisation via email, automated voice call or SMS text message. It's a system your force would typically use to send messages about incidents, missing persons or other urgent issues.

1. Does your organisation currently use such a system?

2. If so, which one? (e.g. Ringmaster, Neighbourhood Alert, Owl, bespoke/developed in-house etc.)

3. If it was developed in-house, how long ago and at what cost?

4. Which message sending methods does it support from the following: email, SMS, voice call, Twitter, Facebook?

5. Approximately how many active users/subscribers does it have across each message sending method?

6. Can you please provide a copy of the contract with your supplier? (if applicable)

7. Can you please specify the contract end date? (if applicable)

8. Does your organisation use the Government's G-cloud/CloudStore platform to purchase IT and software? If not, when do you plan to do so?

Thank you for your help.

Patrick Palmer

Abba Zakiyya,

Good Morning

Please treat this email as an acknowledgment receipt for your request. We will be in touch in due ocurse.

Should you have queries please quote your ref no: COL/14/189

Kind regards,

Zakiyya

Zakiyya Abba
Information Access Officer
Intelligence and Information Directorate
City of London Police | 182 Bishopsgate | London EC2M 4NP
T: +44 20 7601 2272| F: +44 20 7601 2088
Email: [email address]

REMEMBER!
• You are personally accountable and responsible for all information entrusted in your care.
• You should ensure it receives the appropriate protection and only share information with those who have a legitimate need to see it.

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Abba Zakiyya,

Good Morning,

In relation to your request, I wanted to update you on the progress. The reply has been drafted but I am still waiting for further information on parts of the request.

I will try my best to get the information to you as soon as possible.

Apologies for any inconvenience this may cause.

Thank you

Kind regards,

Zak

Zakiyya Abba
Information Access Officer
Intelligence and Information Directorate
City of London Police | 182 Bishopsgate | London EC2M 4NP
T: +44 20 7601 2272| F: +44 20 7601 2088
Email: [email address]

REMEMBER!
• You are personally accountable and responsible for all information entrusted in your care.
• You should ensure it receives the appropriate protection and only share information with those who have a legitimate need to see it.

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Dear City of London Police,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of City of London Police's handling of my FOI request 'Community Messaging Service'.

Since receiving an initial acknowledgement of receipt for my FOI request on the 7th March and a follow-up on the 7th May, I have had no further response or comment. This request has now been awaiting a response for over three months.

Please advise.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...

Yours faithfully,

Patrick Palmer

Grunblat Katy,

Classification: NOT PROTECTIVELY MARKED

Dear Mr Palmer,

 

REQUEST FOR INFORMATION REF:  COL/14/482

 

I write in connection with your request for an Internal Review dated
25/06/2014, which was received by the Information Access Office on
25/06/2014. 

 

The Internal Review will be conducted by a senior officer who took no part
in the original decision making process.  We aim to complete the review
and advise you of the result in writing, within 20 working days. 

 

Should you have any further questions regarding your request, please
contact me via email, letter or telephone, quoting the reference number
above.

 

Yours sincerely

 

Katy Grunblat

Senior Information Access Officer

Intelligence and Information Directorate

City of London Police | 182 Bishopsgate | London EC2M 4NP

T: +44 20 7601 2287| F: +44 20 7601 2088

Email: [1][email address]

 

 

Please consider the environment before printing my email

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References

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1. mailto:[email address]
2. http://www.cityoflondon.police.uk/