Community Messaging Service

Patrick Palmer made this Freedom of Information request to Dorset Police

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Dorset Police,

Many public sector organisations use a 'community messaging' or 'neighbourhood alert' system whereby members of the public and other local community groups can sign up or subscribe to receive alerts from your organisation via email, automated voice call or SMS text message. It's a system your force would typically use to send messages about incidents, missing persons or other urgent issues.

1. Does your organisation currently use such a system?

2. If so, which one? (e.g. Ringmaster, Neighbourhood Alert, Owl, bespoke/developed in-house etc.)

3. If it was developed in-house, how long ago and at what cost?

4. Which message sending methods does it support from the following: email, SMS, voice call, Twitter, Facebook?

5. Approximately how many active users/subscribers does it have across each message sending method?

6. Can you please provide a copy of the contract with your supplier? (if applicable)

7. Can you please specify the contract end date? (if applicable)

8. Does your organisation use the Government's G-cloud/CloudStore platform to purchase IT and software? If not, when do you plan to do so?

Thank you for your help.

Patrick Palmer

Tonks, Tim,

Acknowledgement from Dorset Police Freedom of Information Office

 

I write in connection with your request for information which was received
by Dorset Police on the 12/03/2014

 

Your request will now be considered in accordance with the Freedom of
Information Act 2000 (the Act).  You will receive a response within the
statutory timescale of 20 working days as defined by the Act.  In some
circumstances Dorset Police may be unable to achieve this deadline.  If
this is likely you will be informed and given a revised timescale at the
earliest opportunity.

 

I would like to take this opportunity to thank you for your interest in
Dorset Police.

 

Should you have any further inquiries concerning this matter, please write
or contact me on telephone number 01202 223402 quoting the reference
number detailed in the subject of this email.

 

Yours sincerely,

 

Tim Tonks

 

PC Tim Tonks (1802)

(On Behalf of the Freedom of Information Office)

Professional Standards Department

Dorset Police Headquarters

Winfrith, Dorchester. DT2 8DZ

             

': Tel. 01305 223402

6: Fax. 01305 223771

*: Email. [1][email address]

8: Visit the Freedom of Information Pages of the Dorset Police Website at
[2]http://www.dorset.police.uk/Default.aspx...

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Dear Dorset Police,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Dorset Police's handling of my FOI request 'Community Messaging Service'.

Since receiving an initial acknowledgement of receipt for my FOI request on the 12th March, I have had no further response or comment. This request has now been awaiting a response for over three months.

Please advise.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...

Yours faithfully,

Patrick Palmer

Altoft, Josh,

1 Attachment

Dear Patrick Palmer  

 

Our reference – 2014- 205

 

Thank you for your Freedom of Information request dated 11^th March 2014.
We sincerely apologise for the delay in responding to you.

 

Your request has now been considered and we provide our response in the
attached PDF file.

 

I would like to take this opportunity to thank you for your interest in
Dorset Police. Should you have any further inquiries concerning this
matter, please write or contact me on telephone number 01202 223402
quoting the reference number.

 

Dorset Police provides you the right to request a re-examination of your
case under its review procedure. If you decide to request such a review
you should address your request to the Head of the Information Compliance
Unit, Professional Standards Department, Dorset Police Headquarters,
Winfrith, Dorchester, Dorset DT2 8DZ  or [1][Dorset Police request email] .You
have a further right to ask the Information Commissioners Office to decide
whether or not your request has been appropriately dealt with, but they
will not consider your complaint until the Dorset Police Review Procedure
has been concluded.

 

Yours Sincerely,

 

Josh Altoft

Freedom of Information Assistant

Professional Standards Department

Dorset Police Headquarters

Winfrith, Dorchester, DT2 8DZ

 

Tel: 01305 223402

Fax: 01305 223771

Email: [2][email address]

Visit the Freedom Of Information pages of the Dorset Police website at
[3]http://www.dorset.police.uk/Default.aspx...

 

 

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