Community equipment services (provision of Daily Living Aids)

Knowsley Metropolitan Borough Council did not have the information requested.

Dear Knowsley Metropolitan Borough Council,

I am researching the varying provision of community equipment services (“CES”) throughout the UK.

A community equipment service provides daily living aids such as crutches, commodes, profiling beds, etc. This service might be known under a different name locally, such as a joint equipment store or an equipment loan service. The service may also provide other equipment in addition to daily living aids.

Please could you answer the following questions separately under the Freedom of Information Act:

1) Is an outsourced organisation (or organisations) used to deliver the service? If so, what is their name?
2) Does the service provide other services or equipment in addition to daily living aids? If so, what are they?
3) For how long has the outsourced organisation(s) been providing the service?
4) If your service is shared or commissioned with other authorities, please name the other authorities and state who is the lead/coordinating commissioner?
5) When was the service last tendered?
6) When will the service next be tendered?
7) When does the current contract expire? Please provide details of any potential contract extensions.
8) Is equipment purchased separately, e.g. through a framework agreement rather than via the provider organisation? Please state the names of any agreements if so.
9) How much was spent on the service in the last financial year?
10) What is the size of the population covered by the service?
11) How many registered users does the service have?
12) Re: patient choice. Does the service routinely operate on Saturday or Sunday?
13) Re: patient choice. Does the service routinely operate after 5pm, Monday to Friday?
14) Re: patient satisfaction. Please provide summary results of the latest patient survey?

If a specific question cannot be answered, please state why.

Thank you for your assistance.

Yours faithfully,

Stellan Sigg

Freedom of Information, Knowsley Metropolitan Borough Council

Dear Mr Sigg,

Thank you for your email received on 9 February 2023 requesting information about Community equipment services.

Please note you can now log a Freedom of Information request on our online portal on the following link

https://www.knowsley.gov.uk/your-council...

I have recorded your request for information under reference F2023.02.6263.

This has been passed to the relevant service and you will receive a response by 9 March 2023.

In line with guidance published by the Information Commissioner’s Office, the council may make a charge for the provision of information – for example in order to cover the costs of postage (in line with the relevant postal charges) or charges for printing and copying (which will reflect photocopying charges levied by the council’s public libraries) or if this falls within the regulations of an EIR (Environmental Information).

You will be informed if a fee is to be applied before information is to be provided.

If you need further information please contact me.

Kind regards,

Customer Liaison Team
Knowsley Council
Archway Road
Huyton
Knowsley
Merseyside
L36 9UX

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Knowsley Metropolitan Borough Council

Your FOI request has been completed

Dear Stellan Sigg

Your FOI with Reference Number : 6263 has been completed please [1]click
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Customer Liaison Team
Knowsley Council
Archway Road
Huyton
Merseyside
L36 9UX
[2]www.knowsley.gov.uk

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Knowsley Metropolitan Borough Council

Your FOI request has been completed

Dear Stellan Sigg

Your FOI with Reference Number : 6263 has been completed please click on the link
below to view it

[1]https://knowsleytransaction.mendixcloud....
Customer Liaison Team
Knowsley Council
Archway Road
Huyton
Merseyside
L36 9UX
[2]www.knowsley.gov.uk

This e-mail and any attachments are confidential. It may contain
privileged information and is intended for the named recipient(s) only. It
must not be distributed without consent. If you are not one of the
intended recipients, please notify the sender immediately and do not
disclose, distribute, or retain this email or any part of it and do not
take any action based on it.
Unless expressly stated, opinions in this email are those of the
individual sender, and not of Knowsley MBC. Legally binding obligations
can only be created for, or be entered into on behalf of, Knowsley MBC by
duly authorised officers or representatives.
Knowsley MBC excludes any liability whatsoever for any offence caused, any
direct or consequential loss arising from the use, or reliance on, this
e-mail or its contents. We believe but do not warrant that this e-mail and
any attachments are virus free. You must therefore take full
responsibility for virus checking and no responsibility is accepted for
loss or damage arising from viruses or changes made to this message after
it was sent. Knowsley MBC reserves the right to monitor and/or record all
e-mail communications through its network in accordance with relevant
legislation.

References

Visible links
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2. http://www.knowsley.gov.uk/