Community equipment services (provision of Daily Living Aids)

Dear Stellan Sigg,

FREEDOM OF INFORMATION ACT 2000 (FOIA) - REQUEST FOR INFORMATION

The City of London (CoL), sometimes also called the City of London Corporation, acknowledges receipt of your two identical requests for information of 9 February 2023.

(Please note that, although the WDTK site lists the CoL at two places under two different names -
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Yours sincerely,

Information Officer
Comptroller & City Solicitor's Department
City of London
Tel: 020-7332 1243
www.cityoflondon.gov.uk

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Dear Stellen Sigg,

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

Following receipt of your request for information on 9 February 2023 and
our acknowledgement of 10 February 2023, the City of London (CoL) responds
as follows:

I am researching the varying provision of community equipment services
(“CES”) throughout the UK.

A community equipment service provides daily living aids such as crutches,
commodes, profiling beds, etc. This service might be known under a
different name locally, such as a joint equipment store or an equipment
loan service. The service may also provide other equipment in addition to
daily living aids.

 1. Is an outsourced organisation (or organisations) used to deliver the
service? If so, what is their name? Medequip
 2. Does the service provide other services or equipment in addition to
daily living aids? If so, what are they? Telecare Equipment
 3. For how long has the outsourced organisation(s) been providing the
service? 4 Years
 4. If your service is shared or commissioned with other authorities,
please name the other authorities and state who is the
lead/coordinating commissioner?

Lead Local Authorities:

Westminster City Council

Royal Borough of Kensington and Chelsea

London Borough of Hammersmith and Fulham

London Consortium Members:

• City of London Corporation • London Borough of Barking and Dagenham •
London Borough of Bromley • London Borough of Camden • London Borough of
Ealing • • London Borough of Haringey • London Borough of Harrow • London
Borough of Hillingdon • London Borough of Hounslow • London Borough of
Islington • London Borough of Lambeth • London Borough of Lewisham •
London Borough of Richmond Upon Thames • London Borough of Southwark •
London Borough of Tower Hamlets • London Borough of Waltham Forest •
London Borough of Wandsworth • Royal Borough of Greenwich Royal Borough of
Kensington and Chelsea

 5. When was the service last tendered? The service was last tendered in
2021 for commencement in April 2023.
 6. When will the service next be tendered? Envisaged to commence in 2025.
 7. When does the current contract expire? Please provide details of any
potential contract extensions. March 2023.  No contract extensions
 8. Is equipment purchased separately, e.g., through a framework agreement
rather than via the provider organisation? Please state the names of
any agreements if so. Arrangement via London Consortium for Community
Equipment Service (see 1 above).
 9. How much was spent on the service in the last financial year? £59,410
was spent in 2021/22
10. What is the size of the population covered by the service? Approx
8,618
11. How many registered users does the service have? 2022/23- 132
12. Re: patient choice. Does the service routinely operate on Saturday or
Sunday? No
13. Re: patient choice. Does the service routinely operate after 5pm,
Monday to Friday? Only as an emergency out of hours provision – charge
applied.
14. Re: patient satisfaction. Please provide the results of the latest
patient survey.  No information held. 

Please note that the City (the "Square Mile") has a resident population of
about 8,618* which includes approximately 736 children aged up to 19 years
old.

*Office of National Statistics December 2022.

We hope that this response is of assistance.

If you wish to make a complaint about the way the CoL has managed your
enquiry, please make your complaint in writing to email address;
[1][email address]. For a link to the CoL’s FOI
complaints procedure, please visit the following page:
[2]www.cityoflondon.gov.uk/Feedback, at the end of which is located the
FOI complaints procedure. If, having used the CoL’s FOI Complaints
Procedure, you are still dissatisfied, you may request the Information
Commissioner to investigate. Please contact: Information Commissioner,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone:
(01625) 545700.  Website: [3]http://www.ico.org.uk/.

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Yours sincerely

Business Unit Team

Department of Community & Children’s Service

[4]www.cityoflondon.gov.uk

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