Communications & Telephony Request

The Marshall Aid Commemoration Commission did not have the information requested.

Dear The Marshall Aid Commemoration Commission,

Please confirm the manufacturer of your telephony system(s) that are currently in place?
When was the installation date of your telephony equipment?
Who maintains your telephony system(s)?
Please confirm value of the initial project and value of annual support/maintenance services (in £)?
When is your contract renewal date?

Please confirm the manufacturer of your Contact centre system(s) that are currently in place?
When was the installation date of your contact centre infrastructure?
Who maintains your contact centre system(s)?
Please confirm value of the initial project and value of annual support/maintenance services (in £)?
How many contact centre employees/agents do you have?
When is your contract renewal date?

Do you use Unified Communications or Collaboration tools such as Microsoft Skype for Business/ Cisco/Avaya/Mitel? If yes, what tools are you currently using?

How many employees do you have overall within your organisation?

Who currently provides your calls and lines?
What is your current annual spend on calls and lines?
When is your contract renewal date?
Are you using SIP or ISDN?
Do you use a wide area network?

Thank you in advance for your support in this.

Yours faithfully,

Daniel Leonard

Mary Denyer, The Marshall Aid Commemoration Commission

Dear Mr Leonard,

Thank you for your FOI request. The Marshall Aid Commemoration Commission
does not manage its Communications function. An administration fee is paid
to the Association of Commonwealth Universities (ACU) for the
administration of the Marshall Scholarships.

With best wishes,

Ms Mary C Denyer
Assistant Secretary and
Head of Scholarship Administration,
Marshall Aid Commemoration Commission
C/o ACU,
Woburn House,
20-24 Tavistock Square,
London,
WC1H 9HF.
Email: [email address]
Phone: +44 207 380 6703
Website: www.marshallscholarship.org
Twitter: MarshallScholar

Mary​   Denyer
United Kingdom
Telephone: [1]+44 0207 380 6703
[2][email address]
[3]www.acu.ac.uk
[4]@The_ACU
[5]http://linkd.in/the-acu
[6]https://www.facebook.com/ACU
This email and any attachments to it are confidential to the intended
recipient and may be legally privileged. If you are not the intended
recipient, please delete this email from your system and notify the
sender.
The Association of Commonwealth Universities is registered in England and
Wales as a charity, number 314137. HRH The Duchess of Sussex is Patron.
VAT registration number: 195 9141 72. OISC authorisation number:
N201000012

show quoted sections