Communications & Telephony Request
Dear Civil Service Commission,
Please confirm the manufacturer of your telephony system(s) that are currently in place?
When was the installation date of your telephony equipment?
Who maintains your telephony system(s)?
Please confirm value of the initial project and value of annual support/maintenance services (in £)?
When is your contract renewal date?
Please confirm the manufacturer of your Contact centre system(s) that are currently in place?
When was the installation date of your contact centre infrastructure?
Who maintains your contact centre system(s)?
Please confirm value of the initial project and value of annual support/maintenance services (in £)?
How many contact centre employees/agents do you have?
When is your contract renewal date?
Do you use Unified Communications or Collaboration tools such as Microsoft Skype for Business/ Cisco/Avaya/Mitel? If yes, what tools are you currently using?
How many employees do you have overall within your organisation?
Who currently provides your calls and lines?
What is your current annual spend on calls and lines?
When is your contract renewal date?
Are you using SIP or ISDN?
Do you use a wide area network?
Thank you in advance for your support in this.
Yours faithfully,
Daniel Leonard
Thank you for contacting the Civil Service Commission; this is our
acknowledgement of your email. Your email will be passed to the relevant
team and they will be in contact with you shortly.
Civil Service Commission
G/08, 1 Horse Guards Road, London SW1A 2HQ
Tel: 020 7271 0831
[1][Civil Service Commission request email]
[2]http://civilservicecommission.independen... us: [3]@
CivServComm
We are committed to respecting your privacy and safety in collecting and
processing your personal data. For further information see:
[4]http://civilservicecommission.independen...
[5]https://publicappointmentscommissioner.i...
[6]https://www.gov.uk/government/publicatio...
--
Civil Service Commission
G/08, 1 Horse Guards Road, London SW1A 2HQ
Tel: 020 7271 0831
[7][Civil Service Commission request email]
[8]http://civilservicecommission.independen... us: [9]@
CivServComm
We are committed to respecting your privacy and safety in collecting and
processing your personal data. For further information see:
[10]http://civilservicecommission.independen...
[11]https://publicappointmentscommissioner.i...
[12]https://www.gov.uk/government/publicatio...
References
Visible links
1. mailto:[Civil Service Commission request email]
2. http://civilservicecommission.independen...
3. https://mobile.twitter.com/CivServComm/
4. http://civilservicecommission.independen...
5. https://publicappointmentscommissioner.i...
6. https://www.gov.uk/government/publicatio...
7. mailto:[Civil Service Commission request email]
8. http://civilservicecommission.independen...
9. https://mobile.twitter.com/CivServComm/
10. http://civilservicecommission.independen...
11. https://publicappointmentscommissioner.i...
12. https://www.gov.uk/government/publicatio...
Dear Civil Service Commission,
Please provide an update to the request.
Yours faithfully,
Daniel Leonard
Thank you for contacting the Civil Service Commission; this is our
acknowledgement of your email. Your email will be passed to the relevant
team and they will be in contact with you shortly.
Civil Service Commission
G/08, 1 Horse Guards Road, London SW1A 2HQ
Tel: 020 7271 0831
[1][Civil Service Commission request email]
[2]http://civilservicecommission.independen... us: [3]@
CivServComm
We are committed to respecting your privacy and safety in collecting and
processing your personal data. For further information see:
[4]http://civilservicecommission.independen...
[5]https://publicappointmentscommissioner.i...
[6]https://www.gov.uk/government/publicatio...
--
Civil Service Commission
G/08, 1 Horse Guards Road, London SW1A 2HQ
Tel: 020 7271 0831
[7][Civil Service Commission request email]
[8]http://civilservicecommission.independen... us: [9]@
CivServComm
We are committed to respecting your privacy and safety in collecting and
processing your personal data. For further information see:
[10]http://civilservicecommission.independen...
[11]https://publicappointmentscommissioner.i...
[12]https://www.gov.uk/government/publicatio...
References
Visible links
1. mailto:[Civil Service Commission request email]
2. http://civilservicecommission.independen...
3. https://mobile.twitter.com/CivServComm/
4. http://civilservicecommission.independen...
5. https://publicappointmentscommissioner.i...
6. https://www.gov.uk/government/publicatio...
7. mailto:[Civil Service Commission request email]
8. http://civilservicecommission.independen...
9. https://mobile.twitter.com/CivServComm/
10. http://civilservicecommission.independen...
11. https://publicappointmentscommissioner.i...
12. https://www.gov.uk/government/publicatio...
Please see attached response to your request for an update.
Kind Regards
Civil Service Commission
G/08, 1 Horse Guards Road, London SW1A 2HQ
Tel: 020 7271 0831
[1][Civil Service Commission request email]
[2]http://civilservicecommission.independen... us: [3]@
CivServComm
We are committed to respecting your privacy and safety in collecting and
processing your personal data. For further information see:
[4]http://civilservicecommission.independen...
[5]https://publicappointmentscommissioner.i...
[6]https://www.gov.uk/government/publicatio...
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.
Donate Now