Communications & Enquiries

James Mayfield made this Freedom of Information request to Clackmannanshire Council This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Clackmannanshire Council should have responded by now (details). The person who made the request can complain by requesting an internal review.

James Mayfield
Delivered

I would like to request information under the Freedom of Information Act

Mobile phones

Who is your current mobile phone provider?
How many mobile connections?
When is the contract up for renewal?
How long do you contract for (24 or 36 months)?
The email address of the primary contact for this contract?

SIP Trunking

Have you implemented SIP?
If yes, when does the contract expire?
Who is your SIP provider?
The email address of the primary contact for this contract?

Team Licences

Which Microsoft 365 Licence do you have e.g. E3, E5
Have you voice enable your Teams Licences?
If not, is that something you are considering?

Telephony

What is your current telephony system?
How many users of the telephony system?
When is the contract up for renewal?
The email address of the primary contact for this contract?

Connectivity

What form of WAN do you use e.g. mpls, SDWAN etc.
When does the contract end?
How many sites?

Yours faithfully,

James Mayfield

Link to this Report
Citizen Hub,

Dear James Mayfield

I acknowledge receipt of your request for information which was received
on Wednesday, 3rd Apr 2024. It has been assigned to the appropriate
council service for action and you should receive a response, or a request
for clarification by Tuesday, 30th Apr 2024. If there is a need to clarify
anything to your request, colleagues will contact you.

Please use the [1]online form  to submit your future FOI/EIR/SAR requests.

You can view Clackmannanshire Council's Cookies and Privacy policy by
clicking on the following link: [2]Privacy Policy

If you have any queries about this correspondence, you can reply to this
email. 

Yours sincerely,

Freedom of Information Team

This is an automatically generated message.

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Link to this Report
Citizen Hub,

Dear Mr Mayfield,
Thank you for your request for information about IT information which was
received on Wednesday 3rd April 2024.

Under Section 25 of the Act, we are not required to provide information in
response to a request if that information is already reasonable accessible
to you.  The information requested is covered by our publication Scheme
which can be viewed on the Council's website (www.clacks.gov.uk) or at
your local public library.  Alternatively, you can request a paper copy by
replying to this email.

In order to assist further however I can advise that the information you
seek may be found

We publish our information.
A Frequently Asked Questions board has been created to help locate those
published sources. 
Please refer to [1]http://bit.ly/2bn7ax7

sfied with this response, you may contact the Council's Legal and
Governance Senior Manager seeking a review of your request within 40
working days of receiving the response (the address is: Clackmannanshire
Council, Kilncraigs, Alloa, FK10 1EB, or reply to this email.  If you are
not satisfied with the outcome of the review, you have the right to appeal
directly to the Scottish Information Commissioner, Kilnburn Castle,
Doubledykes Road, St Andrews, Fife, KY16 9DS, or online
www.itspublicknowledge.info/Appeal within 6 months.

Yours sincerely,

Ann Dickson
Monitoring Officer
Clackmannanshire Council

 

References

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1. http://bit.ly/2bn7ax

Link to this Report