Communications and Enquiries

Bradley Griffiths made this Freedom of Information request to Mersey Care NHS Foundation Trust Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was partially successful.

Bradley Griffiths

Dear Mersey Care NHS Foundation Trust,

I would like to request information under the Freedom of Information Act

Mobile phones

Who is your current mobile phone provider?
How many mobile connections?
When is the contract up for renewal?
How long do you contract for (24 or 36 months)?
The email address of the primary contact for this contract?

SIP Trunking

Have you implemented SIP?
If yes, when does the contract expire?
Who is your SIP provider?
The email address of the primary contact for this contract?

Team Licences

Which Microsoft 365 Licence do you have e.g. E3, E5
Have you voice enable your Teams Licences?
If not, is that something you are considering?

Telephony

What is your current telephony system?
How many users of the telephony system?
When is the contract up for renewal?
The email address of the primary contact for this contract?

Yours faithfully,

Bradley Griffiths

FOI (MCT), Mersey Care NHS Foundation Trust

Good Afternoon Mr Griffiths

Thank you for your recent Freedom of Information request which has been received and a response is being co-ordinated. Your reference number is FOI 23-433.

The Freedom of Information Act 2000 allows 20 working days for the Trust to respond and the deadline for your request is 28 September 2023. In certain cases, the Act allows for an extension to this deadline. We will notify you as soon as possible if there is a need to extend the time limit.

The Trust has a statutory duty to provide advice and assistance to applicants. If you have any questions now or during the processing of your request, please email us at [email address], quoting the reference number above.

Regards

The FOI Team
Mersey Care NHS Foundation Trust
[email address]
www.merseycare.nhs.uk

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FOI (MCT), Mersey Care NHS Foundation Trust

1 Attachment

Dear Bradley,

Thank you for your recent request under the Freedom of Information Act 2000. Please find attached the Trust’s response.

We would be grateful if you would provide feedback about your experience contacting the Trust and ask that you complete our short service satisfaction questionnaire, which is available at: https://www.surveymonkey.co.uk/r/X3VQY5J.

Thank you.

Regards,

Catherine Draper
Information Governance Office
Information Governance Team
Mersey Care NHS Foundation Trust

[email address]
www.merseycare.nhs.uk

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