Dear University of Bath,

I would kindly request the following information under The freedom of Information Act (FOI) 2000. Please note this information is for my own personal consumption and not for commercial gain or interest.
Telephony
• What is your current telephony system?
• How many users on the telephony system?
• When is the contract up for renewal?
Clearing
• Who is your current clearing solution provider?
• How many agents do you use for your clearing solution ?
• What services does your clearing service support e.g. voice, email, omnichannel, WhatsApp etc?
• When is your clearing contract up for renewal?

Yours faithfully,

Olive Pearl

Freedom of Information, University of Bath

Good morning

Please accept this email as acknowledgement that your request has been received by the University of Bath and will be processed in accordance with the Freedom of Information Act.

A response will be issued within the statutory timeframe of 20 working days.

Best wishes

Rebecca Warhurst
Freedom of Information Officer
University of Bath

Address: 4 West 3.10, Bath BA2 7AY, UK
Telephone: +44 (0)1225 383225
Email: [email address]

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Freedom of Information, University of Bath

2 Attachments

Good morning

Please find attached response in respect of Freedom of Information Request
342/24.

Best wishes

Rebecca Warhurst
Freedom of Information Officer 
University of Bath

Address:               4 West 3.10, Bath BA2 7AY, UK

Telephone:          +44 (0)1225 383225                           

Email:                   [1][email address]

References

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