Communication between Highland Council and Scottish Water - Inverness

The request was refused by Scottish Water.

Dear Scottish Water,
Please supply any/and or all email correspondance between Mr R Bain, Ward Manager, Ardersier, Highland Council and Scottish Water for the following date(s) - July 2017 through to March 2018. Thank you.

Yours faithfully,

Clive Meredith

Freedom of Information, Scottish Water

Dear Sir / Madam,

Thanks for getting in touch with Scottish Water.
We have opened a new case CAS-426440-R9G7B in response to your email and
assigned it our FOI.
Should you need to follow up on this case, please contact us with
reference CAS-426440-R9G7B.
Thank you,

 FOI 
Scottish Water
Web - [1]www.scottishwater.co.uk

[2]twitter.com/scottish_water [3]Logo gap[4]facebook.com/scottishwater 

Scottish Water
Trusted to Serve Scotland

References

Visible links
1. http://www.scottishwater.co.uk/
2. https://twitter.com/scottish_water
4. http://www.facebook.com/scottishwater

Freedom of Information, Scottish Water

Dear Mr Meredith,

Thank you for your e-mail of 14 August 2018 that I have logged under the
above reference number.

We have 20 working days to reply to your request and you are due a
response on or before the 11 September 2018.

We will endeavour to get a response to you as soon as we can.

If you have any queries regarding your FOI request please feel free to
contact me, quoting the above reference number, and I will be happy to
assist.

Yours faithfully

Margaret Hopkins

FOI Analyst

Customer Experience Reporting
Buchanan Gate Business Park
Cumbernauld Road | Glasgow | G33 6FB

[mobile number]

[1][email address]

Scottish Water - Trusted to Serve Scotland

References

Visible links
1. mailto:[email address]

Freedom of Information, Scottish Water

Dear Mr Meredith,

Thank you for your e-mail of 15 August 2018 that I have logged under the
above reference number.

Unfortunately we will need to ask you to be more specific with regards to
the subject matter of your request as Scottish Water employs over 3500
people directly and up to a further 3000 though alliance partnerships and
contracts. This would make it difficult to source all e-mail
correspondence with the  named source at Arderseir Highland Council. To
explain further the time and cost associated to collate this information
could be considered vexatious and a significant burden to be able to
supply a response within 20 working days.

Additionally, if we can source the location and information requested (if
held by Scottish Water) we may need to seek permission from both parties
at Scottish Water and Arderseir Council for the information to be released
to a third party as there may be personal data protection considerations.
Equally, information provided to Scottish Water may not be considered to
be Scottish Water information to provide to a third party.

 If you can let us know your thoughts on the above we will be happy to
help in any way we can.

Yours faithfully

 

Margaret Hopkins

FOI Analyst

Customer Experience Reporting
Buchanan Gate Business Park
Cumbernauld Road | Glasgow | G33 6FB

[mobile number]

[1][email address]

 

Scottish Water - Trusted to Serve Scotland

References

Visible links
1. mailto:[email address]

Freedom of Information, Scottish Water

Dear Mr Meredith, 
In order to provide you with correct information you requested, could you
please specify what is the subject of correspondence between Mr R Bain,
Ward Manager,  Ardersier, Highland Council and Scottish Water? This
additional information will allow to contact relevant department  in
search for  relevant documents. 
With thanks and kind regards, 
Lidia Niemczuk-Greer
FOI Analyst
M:+44 (0)7501 471924
Scottish Water – Trusted to serve Scotland

Freedom of Information, Scottish Water

Dear Mr Meredith, 

Following below email, in order for me to progress with FOI submitted by
you,  I require clarification on your information request. I would be
obliged if you could contact me at your earliest convenience by replying
to this email.

Until we receive clarification, we will consider this information request
to be suspended. The 20 working days to respond will commence when we
receive your clarification.

If we do not hear from you within one month of the date of this email we
will assume that you are no longer seeking access to this information and
we will take no further action.

If you have any queries regarding your FOI request please feel free to
contact me, quoting the above reference number, and I will be happy to
assist.

Yours faithfully,

Lidia Niemczuk-Greer

FOI Analyst

M:+44 (0)7501 471924

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