Thank you for your enquiry under the Freedom of Information Act. We
acknowledge receipt of your email and will respond within 20 working days
with your response. Or alternatively, will be in touch to seek further
clarification from you about the information you require. 
You can find out more information about the Royal College of Arts in our
[1]Guide to published information. 
Yours sincerely,
Data Protection, Records and Information Officer

E: foi[2]@rca.ac.uk
[3]www.rca.ac.uk
[4]twitter.com/rca
[5]facebook.com/rca.london

Mailing address: Royal College of Art, Kensington Gore, London, SW7 2EU

[6]logo

--
Data Protection, Records and Information Officer

E: [7][Royal College of Art request email]
[8]www.rca.ac.uk
[9]twitter.com/rca
[10]facebook.com/rca.london

Mailing address: Royal College of Art, Kensington Gore, London, SW7 2EU

[11]logo

References

Visible links
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2. mailto:[email address]
3. https://www.rca.ac.uk/
4. https://twitter.com/rca
5. https://facebook.com/rca.london
7. mailto:[Royal College of Art request email]
8. https://www.rca.ac.uk/
9. https://twitter.com/rca
10. https://facebook.com/rca.london

Dear Gillian, 

On  20 July 2023 you submitted the following request for information to
the Royal College of Art, please find our response below. 

1. Please supply any internal or external university documentation that
explains the nature and extent of this Common Law duty of care, placed on
every member of staff, and owed to each enrolled student.

Our response:

This information is withheld under s.12 of the Freedom of Information Act
as it would take over the appropriate time limit of 18 hours to retrieve
the information requested. This is because the duty of care is referred to
in various policies and guidance documents available to staff in the
provision of our services and the College does not hold a specific
document that explains this in the singular. In the provision of advice
and assistance you may it helpful to consult our policies [1]here.

The policies that may be most relevant are:

Students complaint policy

Student Misconduct policy

Academic Appeal policy

Fee refund policy

Health and safety policy

If you are unhappy with the way your request has been handled, you may
make a complaint by writing to [2][Royal College of Art request email]. Your complaint will be
considered by an adjudicator who was not involved in the original
consideration of your request.

If you are not content with the outcome of your complaint, you may then
contact the Information Commissioner’s Office: Information Commissioner,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Kind regards,

The FOI Team

Data Protection, Records and Information Officer

E: [3][Royal College of Art request email]
[4]www.rca.ac.uk
[5]twitter.com/rca
[6]facebook.com/rca.london

Mailing address: Royal College of Art, Kensington Gore, London, SW7 2EU

[7]logo

Data Protection, Records and Information Officer

E: [8][Royal College of Art request email]
[9]www.rca.ac.uk
[10]twitter.com/rca
[11]facebook.com/rca.london

Mailing address: Royal College of Art, Kensington Gore, London, SW7 2EU

[12]logo

References

Visible links
1. https://www.rca.ac.uk/more/organisation/...
2. mailto:[Royal College of Art request email]
3. mailto:[Royal College of Art request email]
4. https://www.rca.ac.uk/
5. https://twitter.com/rca
6. https://facebook.com/rca.london
8. mailto:[Royal College of Art request email]
9. https://www.rca.ac.uk/
10. https://twitter.com/rca
11. https://facebook.com/rca.london