Common Law Duty of Care in HE

Gillian Green made this Freedom of Information request to Norwich University of the Arts Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Norwich University of the Arts did not have the information requested.

Dear Norwich University of the Arts,

"Universities have a general duty of care to their students - not to cause harm by careless acts or omissions – commensurate with their role and capabilities as settings for adult education" (Universities UK, 2023).

Please supply any internal or external university documentation that explains the nature and extent of this Common Law duty of care, placed on every member of staff, and owed to each enrolled student.

Yours faithfully,

Gillian Green

foia-enquiries, Norwich University of the Arts

1 Attachment

Dear Gillian,

Thank you for your request of information which is being considered. You
may be aware that we must respond to Freedom of Information (FOI) requests
within 20 working days and as soon as is reasonably practicable,
therefore, you will receive a response by 17 August 2023 or earlier.

For your information, the Act defines a number of exemptions, which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then some or all
of the information may not be released. You will be informed if this is
the case, including your rights of appeal.

If any of the information you have requested is not contained in a
recorded format, the University is not obliged to create information for
the purpose of responding to your request.

If you have any queries or concerns, please let me know. If you do contact
us again concerning this request, please quote FOIA 668.

Kind regards 
Sally Sutton 
Project and Administration Officer
Norwich University of the Arts 
Francis House, 3-7 Redwell Street, Norwich, NR2 4SN 
Ext: 3124 
T: +44 (0)1603 753124 

show quoted sections

Dear foia-enquiries,

This is a polite reminder to please respond to my question relating to Common Law Duty of Care in HE.

Yours sincerely,

Gillian Green


3 Attachments

Dear Gillian,


I am writing with respect to your Freedom of information request and can
now respond as follows:


There is no one document that covers the common law duty of care, but it
is discharged through our curriculum, teaching, academic support and
supportive monitoring, and the range of support delivered through our
Student Support services. Information on our support services can be found
at [1]  Our
commitment to the health and wellbeing of our staff and students is
embedded in our Strategy
and this underpins our policies, procedures and practices.  


Our Child Protection and Adult Safeguarding Policy is attached and
outlines our overarching duty of care and how we support those who are, or
who are at risk of becoming, vulnerable. This contains guidance on
referral routes for raising concerns. Our Student Regulations and
Procedures (also attached) contain information on how we support students
through managing engagement, supportive monitoring, and extenuating
circumstances.  These documents are undergoing revisions for the new
academic year.


I hope this is of assistance and is sufficient to meet your requirements,
but if, for whatever reason you wish to get back to me, please feel free
to do so.  If you are unhappy with the information provided or how your
request was handled, please let me know and I will explain how you can
request an internal review of this decision.


Please quote FOIA 668 in any further correspondence concerning this


With kind regards



Angela Beckett

Pro Vice-Chancellor (Student Experience) & Academic Registrar

Norwich University of the Arts

Francis House,

3-7 Redwell Street,

Norwich, NR2 4SN

Tel: +44 (0)1603 756270



Pronouns: she/her


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Francis House,
3-7 Redwell Street,
Norwich, NR2 4SN.
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