┌────────────────────────────────────┬────────────────────────────────────┐
│Annwyl Gillian, │Dear Gillian, │
│ │ │
│  │  │
│ │ │
│Diolch am eich cais am wybodaeth (o │Thank you for your request for │
│dan Ddeddf Rhyddid Gwybodaeth 2000).│information (under the Freedom of │
│Derbyniwyd eich cais ar  17.07.2023 │Information Act 2000). Your request │
│a rhoddwyd y cyfeirnod canlynol │was received on the 17.07.2023 and│
│iddo: RI2410. Defnyddiwch y │has been given the following │
│cyfeirnod hwn ym mhob gohebiaeth yn │reference number: RI2410. Please use│
│y dyfodol os gwelwch yn dda. Diolch.│this reference number in all future │
│ │correspondence. Thank you. │
│  │ │
│ │  │
│Rydym yn ymdrechu i ymateb i’ch cais│ │
│yn brydlon, fodd bynnag, caniateir │We endeavour to respond to your │
│inni gymryd hyd at 20 diwrnod gwaith│request promptly, however we are │
│yn unol â’r Ddeddf – a’r diwrnod │permitted, under the Act, to take up│
│cyntaf yw’r diwrnod gwaith cyntaf ar│to 20 working days – the first day │
│ôl inni dderbyn y cais (nid yw hyn │being the first working day after │
│yn cynnwys dyddiau Sadwrn, dyddiau │the request is received (this does │
│Sul, Gwyliau Banc na Gwyliau │not include Saturdays, Sundays, Bank│
│Cyhoeddus). Os na allwn gwrdd â’r │Holidays or Public Holidays). If for│
│terfyn amser hwn am unrhyw reswm, │any reason we are unable to meet │
│byddwn yn rhoi manylion llawn ichi │this deadline we will keep you fully│
│am y rheswm/rhesymau pam na allwn │informed of the reason(s) why. │
│wneud hynny.  │ │
│ │  │
│  │ │
│ │If you have any queries about this │
│Os oes gennych unrhyw ymholiadau am │acknowledgement and/or your request,│
│y neges gydnabod hon ac/neu eich │or if at any stage you are unhappy │
│cais, neu os byddwch yn anfodlon â’r│with the way in which your request │
│ffordd yr ydym yn delio â’ch cais ar│is being dealt with, please do not │
│unrhyw bryd, mae croeso ichi │hesitate to contact us by e-mail │
│gysylltu â ni trwy e-bost │([4][cyfeiriad ebost]).│
│([1][cyfeiriad ebost]).│ │
│ │  │
│  │ │
│ │Thank you very much. │
│Diolch yn fawr iawn. │ │
│ │  │
│  │ │
│ │Yours sincerely, │
│Yr eiddoch yn gywir, │ │
│ │  │
│  │ │
│ │Esther Steele │
│Esther Steele │ │
│ │Governance and Compliance Advisor │
│Ymgynghorydd Llywodraethu a │ │
│Chydymffurfiaeth │Cardiff Metropolitan University │
│ │ │
│Prifysgol Metropolitan Caerdydd │Western Avenue │
│ │ │
│Rhodfa’r Gorllewin │Cardiff │
│ │ │
│Caerdydd │Wales, UK │
│ │ │
│Cymru, DU │CF5 2YB │
│ │ │
│CF5 2YB │  │
│ │ │
│  │Email: [5][cyfeiriad ebost] │
│ │ │
│E-bost: [2][cyfeiriad ebost]│  │
│ │ │
│  │[6]www.cardiffmet.ac.uk   │
│ │ │
│[3]www.cardiffmet.ac.uk   │  │
│ │ │
│  │  │
└────────────────────────────────────┴────────────────────────────────────┘

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Dear Gillian,

Once again thank you for your request for information under the Freedom of
Information Act 2000.

You have asked for:

Any internal or external university documentation that explains the nature
and extent of this Common Law duty of care, placed on every member of
staff, and owed to each enrolled student.

We seek some further clarification on the request that has been made. This
seems to suggest that Universities UK has legislative powers, yet this is
not the case. Universities UK is a member-led organisation, which provides
a collective voice for over 140 universities in the UK – further
information is available at [1]Introducing UUK (universitiesuk.ac.uk).

Universities have a general duty of care “to deliver educational and
pastoral services to the standard of an ordinarily competent institution”
and that in doing so “they are expected to act reasonably to protect the
health, safety and welfare of their students”.

Please can you clarify your request in terms of any further context so
that we can provide any further information?

We look forward to hearing from you. Until we do so, your request will be
placed on hold.

With thanks and best wishes,

Esther Steele

Governance and Compliance Advisor / Ymgynghorydd Llywodraethu a
Chydymffurfiaeth

Cardiff Metropolitan University / Prifysgol Metropolitan Caerdydd

Western Avenue / Rhodfa’r Gorllewin

Cardiff / Caerdydd

Wales, UK / Cymru, DU

CF5 2YB

Email / E-bost: [2][email address]

[3]www.cardiffmet.ac.uk  

Compliance Information on InSite:
[4]https://outlookuwicac.sharepoint.com/sit...

Mae Met Caerdydd yn croesawu gohebiaeth yn Gymraeg a Saesneg a byddwn yn
sicrhau ein bod yn cyfathrebu â chi yn eich dewis iaith boed yn Gymraeg,
yn Saesneg neu’n ddwyieithog dim ond i chi roi gwybod i ni pa un sydd well
gennych. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi.

Cardiff Met welcomes correspondence in English and Welsh and we will
ensure that we communicate with you in the language of your choice,
whether that’s English, Welsh or bilingual as long as you let us know
which you prefer. Corresponding in Welsh will not lead to any delay.

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Dear Gillian,

The University does not have guidance specifically and solely on the common law duty of care owed to students. However, the University has a general duty of care at common law: To deliver its educational and pastoral services to the standard of the ordinarily competent institution, and, in carrying out its services and functions, to act reasonably to protect the health, safety and welfare of its students. The University provides a welfare service to students which includes confidential guidance and support on health and disability as it may affect their academic studies and progression. This service includes an effective triage system by which the University can identify those cases in which it is able to provide appropriate assistance itself, and those in which it needs to direct / refer students to external specialist and/or emergency support services.

The University also has a duty under the Health and Safety at Work Act 1974 to do everything reasonably practicable to ensure the health and safety of their students.

In order to assist it to discharge its duty of care, the University has in place effective and robust systems, policies and procedures for supporting and managing students, and provides training and awareness-raising for staff.

Yours sincerely,

Esther

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