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Commissioning for Adults and childrens service

jamie brown made this Freedom of Information request to Aberdeen City Council

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Dear Aberdeen City Council,

I would like to know the following.

Adults

• Who is your main contact for Commissioning Services for Adult
Social Care?

• Do you currently use an IT system to support your contract
management? If Yes please name the system and suppliers ?

• How much does this IT system cost, when did you sign up for the
contract and how long was the contract?

• Once service users are assessed, what is the split between
self-funders and people reliant on the local authority to pay for
their care (full or part)?

• Do you provide brokerage services for self/part funders?

• Do you use/plan to use micro-procurement/commissioning?

• Do private brokers operate in your area?

• How do you currently procure your services, please provide
information of the split between the following methods? e.g. via
commissioning teams, social workers do it themselves, panels for
expensive care packages, micro-procurement/commissioning,
personalisation/self-directed support

• What is the proportion of the above? Please provide me with an
estimated split between all of your service types

• How many providers do you contract with and are they
internal/external?

• How many contracts and of what type does your councils manage in
the commissioning of adult social care services? e.g. is it
referrals to in-house services, predominantly spot purchasing,
purchasing under framework contracts/agreements, block contracts or
cost and volume contracts

• Do you have a performance management framework for monitoring the
performance of providers? If so then would it be possible to
forward or provide a link to it.

Children’s

• Who is your main contact for Commissioning Services for
Children’s Services?

• Do you currently use an IT system to support your contract
management? If Yes please name the system?

• How much does this IT system cost, when did you sign up for the
contract and how long was the contract?

• How do you currently procure your services for Children’s Social
Care, please provide information of the split between the following
methods e.g. via commissioning teams, social workers do it
themselves, panels for expensive care packages,
micro-procurement/commissioning

• What is the proportion of the above?

• Do you use/plan to use micro-procurement/commissioning?

• How many providers do you contract with and are they
internal/external?

• How many contracts and of what type does your councils manage in
the commissioning of Children’s social care services? e.g. is it
referrals to in-house services, predominantly spot purchasing,
purchasing under framework contracts/agreements, block contracts or
cost and volume contracts

• Do you have a performance management framework for monitoring the
performance of providers? If so then would it be possible to
forward a copy or provide a link to it.

Yours faithfully,

jamie brown

Foi Enquiries, Aberdeen City Council

1 Attachment

Dear Mr Brown,

Information enquiry reference FOI-13-0138.

Thank you for your recent request for information, which we received on
28 January 2013.

The scheduled date for our response to your request for information is
on or before 25 February 2013.

Please do not hesitate to contact us should you have any queries in the
meantime.

Yours sincerely,

Steven Dongworth
Freedom of Information Compliance Officer

Access to Information Compliance Team
Customer Service and Performance
Corporate Governance
Aberdeen City Council
Lower Ground North (Hub 2)
Marischal College
Broad Street
ABERDEEN AB10 1AQ

[Aberdeen City Council request email]
01224 523827/523430/522875/523602

Tel 08456 08 09 10
www.aberdeencity.gov.uk

show quoted sections

Foi Enquiries, Aberdeen City Council

1 Attachment

Dear Mr Brown,

Thank you for your information request of 28 January 2013. Aberdeen City Council (ACC) has completed the necessary search for the information requested.

1. Adults

a) Who is your main contact for Commissioning Services for Adult Social Care?
ACC is unable to provide you with information on the main contact for Commissioning Services for Adult Social Care as it is exempt from disclosure. ACC is of the opinion that Section 38(1)(b) applies to the information specified above as the information in question is personal information; ACC is of the opinion that Section 38(2)(a)(i) applies, because ACC considers that disclosure of this information would be a breach of the first Data Protection Principle (that personal information must be processed fairly and lawfully). ACC Officers below Head of Service level would not expect ACC to release this information about them into the public domain under the FOISA.

In order to comply with its obligations under the terms of Section 16 of the FOISA, ACC hereby gives notice that we are refusing your request under the terms of Section 38(1)(b) in conjunction with 38(2)(a)(i) of the FOISA.

b) Do you currently use an IT system to support your contract management? If Yes please name the system and suppliers ?
The Social Care and Wellbeing Department of ACC do not currently use a dedicated IT system to support contract management. Contract records are currently held in a number of Microsoft Office packages.

c) How much does this IT system cost, when did you sign up for the contract and how long was the contract?
Not applicable, please refer to response given to 1 b), above.

d) Once service users are assessed, what is the split between self-funders and people reliant on the local authority to pay for their care (full or part)?
It is not possible to provide an accurate response to this question due to the diverse nature of Adult Social Care Services. The split as outlined in the question about is also a regularly fluctuating figure as the level of need of those in the ACC area fluctuates and /or the number of those requiring statutory or non-statutory services changes. ACC is unable to provide you with information on the split between self-funders and people reliant on the local authority to pay for their care as it is not held by ACC. In order to comply with its obligations under the terms of Section 17 of the FOISA, ACC hereby give notice that this information is not held by it.

e) Do you provide brokerage services for self/part funders?
No, ACC does not provide brokerage services for self/part funders.

f) Do you use/plan to use micro-procurement/commissioning?
ACC complies with the application of the Public Contracts (Scotland) Regulations 2012 as they apply to Part B services.

g) Do private brokers operate in your area?
ACC does not currently have records of any private brokers operating in the ACC area.

ACC is unable to provide you with information on whether private brokers operate in your area as it is not held by ACC. In order to comply with its obligations under the terms of Section 17 of the FOISA, ACC hereby give notice that this information is not held by it.

h) How do you currently procure your services, please provide information of the split between the following methods? e.g. via commissioning teams, social workers do it themselves, panels for expensive care packages, micro-procurement/commissioning, personalisation/self-directed support
A Commissioning and Contracts team operates within Social Care and Wellbeing. Amongst other responsibilities the team is charged with the responsibility of commissioning and de-commissioning services. Work is carried out in partnership with specific Service Managers with operational responsibility for a specific service area. Services external to ACC that receive annual block funding or are spot purchased are commissioned taking account of the Public Contracts (Scotland) Regulations and ACC's own standing orders.

A number of Services are also commissioned through National Frameworks, specifically in services to Older People the National Care Home Contract is used.

In terms of Self Directed support, work is currently underway to develop a local contract for the provision of services to people with a Learning Disability. It is envisaged that the contract will provide a vehicle for people with a Learning Disability who receive support from ACC to exercise a greater degree of choice and control over the services they receive.

i) What is the proportion of the above? Please provide me with an estimated split between all of your service types
It is not possible to provide an estimated split of commissioning methods between all service types. As mentioned above, Social Care and Wellbeing have a Commissioning and Contracts team that has an overarching view of commissioning activity from externally commissioned services. As the landscape of social care policy and procurement legislation shifts, commissioning activity will alter to accommodate this.

j) How many providers do you contract with and are they internal/external?
ACC does not hold a contract for the provision of services with internal services.

In terms of external services, ACC currently has 120 service providers that have undergone a pre-contract assessment to provide services. Approximately 190 contracts are either in a stage of draft, renewal or are in place. This number is greater than the number of approved providers as a service provider may hold a variety of contracts for different service types. Also, not all service providers would be required to undergo a pre-contract quality assessment, specifically if the area that the service operates is not within ACC's jurisdiction. This figure is not representative of the total number of providers delivering service to the council as the level of risk and spend may dictate the need for a full contract with an external service provider.

k) How many contracts and of what type does your councils manage in the commissioning of adult social care services? e.g. is it referrals to in-house services, predominantly spot purchasing, purchasing under framework contracts/agreements, block contracts or cost and volume contracts
As per the response to j), there are approximately 190 contracts that are either in a stage of draft, review or are in place with external services. Within this figure there is currently a mix of spot purchased and block funded contracts. Of the above figure, 30 contracts are part of a National Framework for the provision of Care Homes for Older People, 'The National Care Home Contract,' and a further 14 are part of a local framework agreement for Care at Home Services. As per the response to question j), ACC does not hold a contract for the provision of services with internal services.

l) Do you have a performance management framework for monitoring the performance of providers? If so then would it be possible to forward or provide a link to it.
ACC does have a performance management framework for monitoring the performance of providers. This is currently in the process of being reviewed with the intention of an updated performance management approach being trailed in the Autumn of 2013. ACC is therefore unable to share this information at this stage.

2. Children’s

a) Who is your main contact for Commissioning Services for Children’s Services?
ACC is unable to provide you with information on the main contact for Commissioning Services for Children’s Services as it is exempt from disclosure. ACC is of the opinion that Section 38(1)(b) applies to the information specified above as the information in question is personal information; ACC is of the opinion that Section 38(2)(a)(i) applies, because ACC considers that disclosure of this information would be a breach of the first Data Protection Principle (that personal information must be processed fairly and lawfully). ACC Officers below Head of Service level would not expect ACC to release this information about them into the public domain under the FOISA.

In order to comply with its obligations under the terms of Section 16 of the FOISA, ACC hereby gives notice that we are refusing your request under the terms of Section 38(1)(b) in conjunction with 38(2)(a)(i) of the FOISA.

b) Do you currently use an IT system to support your contract management? If Yes please name the system?
The Social Care and Wellbeing Department of ACC do not currently use a dedicated IT system to support contract management. Contract records are currently held in a number of Microsoft Office packages.

c) How much does this IT system cost, when did you sign up for the contract and how long was the contract?
Question not applicable, please refer to response given to b).

d) How do you currently procure your services for Children’s Social Care, please provide information of the split between the following methods e.g. via commissioning teams, social workers do it themselves, panels for expensive care packages, micro-procurement/commissioning
A Commissioning and Contracts team operates within Social Care and Wellbeing. Amongst other responsibilities the team is charged with the responsibility of commissioning and de-commissioning services. Work is carried out in partnership with specific Service Managers with operational responsibility for a specific service area. Services external to ACC that receive annual block funding or are spot purchased are commissioned taking account of the Public Contracts (Scotland) Regulations and ACC's own standing orders.

In 2013 ACC will consider subscription to other National Frameworks that are in development such as the National Fostering Contract and the National Contract for Residential Child Care and Education.

e) What is the proportion of the above?
It is not possible to provide an estimated split of commissioning methods between all service types. As mentioned about, Social Care and Wellbeing have a Commissioning and Contracts team that has an overarching view of commissioning activity from externally commissioned services. As the landscape of social care policy and procurement legislation shifts, commissioning activity will alter to accommodate this.

f) Do you use/plan to use micro-procurement/commissioning?
ACC complies with the application of the Public Contracts (Scotland) Regulations 2012 as they apply to Part B services.

g) How many providers do you contract with and are they internal/external?
Aberdeen City Council does not hold a contract for the provision of services with internal services.

In terms of external services, ACC currently has 35 service providers that have undergone a pre-contract quality assessment to provide services. Approximately 30 contracts are either in a stage of draft, renewal or are in place. This number if not reflective of the number of approved providers as a service provider may hold a variety of contracts for different service types. Also not all service providers would be required to undergo a pre-contract quality assessment, specifically if the area that the service operates is not within ACC's jurisdiction. This figure is not representative of the total number of providers delivering service to ACC as the level of risk and spend may dictate the need for a full contract with an external service provider.

h) How many contracts and of what type does your councils manage in the commissioning of Children’s social care services? e.g. is it referrals to in-house services, predominantly spot purchasing, purchasing under framework contracts/agreements, block contracts or cost and volume contracts
As per the above response there are approximately 30 contracts that are either in a stage of draft, renewal or are in place with external services. Within this figure there is currently a mix of spot purchased and block funded contracts. The majority of externally purchased service providers who provide services to Children and Young People from the ACC area fall within the category of either Fostering or Residential Child Care and Education Services (Spot Purchased) and 10 contracts are currently in place for the provision of Fostering Services (Spot Purchased).

i) Do you have a performance management framework for monitoring the performance of providers? If so then would it be possible to forward a copy or provide a link to it.
ACC does have a performance management framework for monitoring the performance of providers. This is currently in the process of being reviewed with the intention of an updated performance management approach being trialed in the autumn of 2013. ACC is therefore unable to provide this information at this stage.

We hope this helps with your request.

Yours sincerely,

Steven Dongworth
Freedom of Information Compliance Officer

INFORMATION ABOUT THE HANDLING OF YOUR REQUEST

ACC handled your request for information in accordance with the provisions of the Freedom of Information (Scotland) Act 2002. Please refer to the attached PDF for more information about your rights under FOISA.

Access to Information Compliance Team
Customer Service and Performance
Corporate Governance
Aberdeen City Council
Lower Ground North (Hub 2)
Marischal College
Broad Street
ABERDEEN AB10 1AQ

[Aberdeen City Council request email]
01224 523827/523430/522875/523602

Tel 08456 08 09 10
www.aberdeencity.gov.uk

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are jamie brown please sign in and let everyone know.