Commissioning for adults and childrens council

jake walker made this Freedom of Information request to Carmarthenshire Council

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The request was successful.

Dear Carmarthenshire Council,

Please answer the following questions for your adults and
children's departments:

Adults
• Who is your main contact for Commissioning Services for Adult
Social Care?
• Do you currently use an IT system to support your contract
management? If Yes please name the system and suppliers ?
• How much does this IT system cost, when did you sign up for the
contract and how long was the contract?
• Once service users are assessed, what is the split between
self-funders and people reliant on the local authority to pay for
their care (full or part)?
• Do you provide brokerage services for self/part funders?
• Do you use/plan to use micro-procurement/commissioning?
• Do private brokers operate in your area?
• How do you currently procure your services, please provide
information of the split between the following methods? e.g. via
commissioning teams, social workers do it themselves, panels for
expensive care packages, micro-procurement/commissioning,
personalisation/self-directed support
• What is the proportion of the above? Please provide us with an
estimated split between all of your service types
• How many providers do you contract with and are they
internal/external?
• How many contracts and of what type does your councils manage in
the commissioning of adult social care services? e.g. is it
referrals to in-house services, predominantly spot purchasing,
purchasing under framework contracts/agreements, block contracts or
cost and volume contracts
• Do you have a performance management framework for monitoring the
performance of providers? If so then would it be possible to
forward or provide a link to it.

Children’s
• Who is your main contact for Commissioning Services for
Children’s Services?
• Do you currently use an IT system to support your contract
management? If Yes please name the system?
• How much does this IT system cost, when did you sign up for the
contract and how long was the contract?
• How do you currently procure your services for Children’s Social
Care, please provide information of the split between the following
methods e.g. via commissioning teams, social workers do it
themselves, panels for expensive care packages,
micro-procurement/commissioning
• What is the proportion of the above?
• Do you use/plan to use micro-procurement/commissioning?
• How many providers do you contract with and are they
internal/external?
• How many contracts and of what type does your councils manage in
the commissioning of Children’s social care services? e.g. is it
referrals to in-house services, predominantly spot purchasing,
purchasing under framework contracts/agreements, block contracts or
cost and volume contracts
• Do you have a performance management framework for monitoring the
performance of providers? If so then would it be possible to
forward a copy or provide a link to it.

Yours faithfully,

jake walker

FOIA, Carmarthenshire Council

Dear Mr Walker,

Thank you for your request for information, which was received on 30th January, 2013 and is being dealt with under the Freedom of Information Act 2000. We are therefore required to provide you with a response within 20 working days, which will be on or before 27th February, 2013.

If we require any clarification or further details, we will contact you as soon as possible - if this is the case, then the timescale for response specified above may be subject to change.

In the meantime, if you have any queries, please do not hesitate to contact me, remembering to quote the reference number provided above in any communications.

Yours sincerely
John Tillman
Swyddog Gwybodaeth a Diogelu Data
Adran y Prif Weithredwr
Cyngor Sir Gaerfyrddin

Information & Data Protection Officer
Chief Executive's Department
Carmarthenshire County Council
Mewnol/Internal: 4127
Allanol/External: 01267 224127

show quoted sections

FOIA, Carmarthenshire Council

Dear Mr Walker,

I refer to your request for information, which was received on 30^th
January, 2013 and has been dealt with under the Freedom of Information Act
2000.

The specific information you requested was as follows:

Adults

1. Who is your main contact for Commissioning Services for Adult Social
Care?

Procurement and Contracting Manager

Procurement and Contracting Team

Social Care, Health & Housing department

5 Spilman Street

Carmarthen

SA31 1LE

2. Do you currently use an IT system to support your contract management?
If Yes please name the system and suppliers ?

No.

3. How much does this IT system cost, when did you sign up for the
contract and how long was the contract?

As above, we do not hold information relevant to this part of your
request.

4. Once service users are assessed, what is the split between self-funders
and people reliant on the local authority to pay for their care (full or
part)?

Please confirm whether you are referring to domiciliary care, or
residential care, or both.

5. Do you provide brokerage services for self/part funders?

No.

6. Do you use / plan to use micro procurement /commissioning?

No.

7. Do private brokers operate in your area?

No.

8. How do you currently procure your services, please provide information
of the split between the following methods? e.g. via commissioning teams,
social workers do it themselves, panels for expensive care packages,
micro-procurement/commissioning, personalisation/self-directed support

Brokerage service procures and places contracts for domiciliary care and
day care.

Social workers place contracts for residential care in consultation with
service users based on assessed needs.

9. What is the proportion of the above? Please provide us with an
estimated split between all of your service types

The vast majority (around 80%) will be domiciliary care contracts.

10. How many providers do you contract with and are they
internal/external?

There are approximately 130 contracts with external care providers. This
does not include internal arrangements.

11. How many contracts and of what type does your councils manage in the
commissioning of adult social care services? e.g. is it referrals to
in-house services, predominantly spot purchasing, purchasing under
framework contracts/agreements, block contracts or cost and volume
contracts

We operate a mixture of arrangements:

·       Framework Agreement for domiciliary care

·       Individual contracts for residential care based on individual
choice

·       In house agreement for in house services e.g. re-ablement,
specialist day services for learning disabled adults

·       There are around 30 contracts with third sector organisations
(included in the figure provided above) for specific services e.g.
advocacy, benefits advice, day opportunities, respite

12. Do you have a performance management framework for monitoring the
performance of providers? If so then would it be possible to forward or
provide a link to it.

    

We have a provider performance monitoring system based on an established
protocol. This is a departmental system for ensuring effectiveness of care
providers performance.

Children’s

13. Who is your main contact for Commissioning Services for Children’s
Services?

Planning and Commissioning Manager

Prevention & Resources

Education & Children’s Services department

Building 2

St David’s Park

Jobswell Road

Carmarthen

SA31 3HB

14. Do you currently use an IT system to support your contract management?
If Yes please name the system?

No.

15. How much does this IT system cost, when did you sign up for the
contract and how long was the contract?

We do not hold information relevant to this part of your request, as
above.

16. How do you currently procure your services for Children’s Social Care,
please provide information of the split between the following methods e.g.
via commissioning teams, social workers do it themselves, panels for
expensive care packages, micro-procurement/commissioning

All packages for children with complex needs and out of County packages
are commissioned via the Complex Needs Panel.

16. What is the proportion of the above?

As above.

17. Do you use/plan to use micro-procurement/commissioning?

No.

18. How many providers do you contract with and are they
internal/external?

Strategically, there are contractual arrangements in place with 19
external organisations.  Individually, we have contracts with 10 external
providers and 3 internal Service Level Agreements.

19. How many contracts and of what type does your councils manage in the
commissioning of Children’s social care services? e.g. is it referrals to
in-house services, predominantly spot purchasing, purchasing under
framework contracts/agreements, block contracts or cost and volume
contracts

For individual Looked After Children (LAC) placements, we predominantly
use our in-house fostering services.  We only use other providers if there
are complex needs, for instance, mental health issues.  We are also a
partner in the 4Cs LAC placement project (an all Wales project).

20. Do you have a performance management framework for monitoring the
performance of providers? If so then would it be possible to forward a
copy or provide a link to it.

Contracts are in place with all external providers and we regularly
undertake contact monitoring visits, and hold meetings with these
providers.

Yours sincerely

John Tillman
Swyddog Gwybodaeth a Diogelu Data
Adran y Prif Weithredwr
Cyngor Sir Gaerfyrddin

Information & Data Protection Officer
Chief Executive's Department
Carmarthenshire County Council

Mewnol/Internal: 4127
Allanol/External: 01267 224127

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