Commissioning for adults and Children's Services

Aaron Smith made this Freedom of Information request to Walsall Metropolitan Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Walsall Metropolitan Borough Council,

I would like to find out the follow information from your adults
and children's services Commissioners.

Children’s

1. Who is the main contact/contacts for commissioning services
within Children’s social care and what is their job title?
2. Do you currently use an IT system to support your strategic
commissioning and contract management? If yes to either please name
the system(s) and details of costs?
3. How many providers do you contract with for Children’s services
and are they internal/external?
4. Do you have a performance management framework to monitor the
performance of providers?

Adults

1. Who is the main contact/contacts for commissioning services
within Adult’s social care and what is their job title?
2. Do you currently use an IT system to support your strategic
commissioning and contract management? If yes to either please name
the system(s) and details of costs?
3. How many providers do you contract with for Adult’s services and
are they internal/external?
4. Do you have a performance management framework to monitor the
performance of providers?
5. Do you currently use micro procurement (also known as micro
commissioning or mini tendering) to arrange services?
6. Do you use brokerage or commissioning teams or do social
workers/care managers contact providers direct?

Yours faithfully,

Aaron Smith

InformationRights@walsall.gov.uk, Walsall Metropolitan Borough Council

Dear Mr Smith

 

Thank you for your request for information, relating to Commissioning for
Adults and Children's Services, our ref:
RFI1228/13.                                                                                     

 

In accordance with provisions within the Freedom of Information Act 2000,
the council will respond to your request within 20 working days saying
whether we have the information that you want, and if there will be any
charges.

 

If for any reason we cannot provide you with the information we will tell
you why.  If we need to clarify your request, we will contact you again.

 

In the meantime, if you need to contact me about your enquiry please do so
quoting the above reference number using the contact details below.

 

Yours sincerely

 

Suzanne Peace

Information Governance Assistant

Business Change

Walsall Council,

The Loft, The Council House,

Lichfield Street,

Walsall.  WS1 1TW

Tel: 01922 65 2511

Email: [1][email address]

Website: [2]www.walsall.gov.uk

 

Disclaimer: IF THIS EMAIL IS MARKED PRIVATE OR CONFIDENTIAL - PLEASE
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with Council policies or procedures or regulatory obligations, to prevent
or deter crime, or for the purposes of essential maintenance or support of
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of a request under Data Protection, Freedom of Information or
Environmental Information legislation and therefore could be disclosed to
third parties.

 

E-mail Security: Communication by internet email is not secure as messages
can be intercepted and read by someone else. Therefore we strongly advise
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realise that there can be no guarantee of privacy.

 

References

Visible links
1. mailto:[email address]
2. http://www.walsall.gov.uk/

InformationRights@walsall.gov.uk, Walsall Metropolitan Borough Council

Link: [1]File-List

Dear Mr Aaron Smith

 

I write to acknowledge and apologise for the delay in responding to your
request for information. As you know the council is required to respond to
all requests for information under the Freedom of Information Act and / or
the Environmental Information Regulations within 20 working days, unless a
‘qualified exception’ applies or the request is both complex and lengthy.

 

I am sorry that in this case we have not met this timescale, but would
assure you of our best intentions in this regard. I can confirm that a
full reply to your request will be sent to you as soon as possible.

 

If you have any queries in regard to this process, please do not hesitate
to contact us

 

 

Yours sincerely

 

 

 

Jas Kaur Virdi

Information Rights Officer 

Programme Delivery & Governance

Business Change

Walsall Metropolitan Borough Council

The Loft, The Council House, Lichfield Street

Walsall, WS1 1TW

Email: [2][email address]

Tel: 01922 652514

Website:  [3]www.walsall.gov.uk

  

Disclaimer: IF THIS EMAIL IS MARKED PRIVATE OR CONFIDENTIAL - PLEASE
RESPECT THAT AND DO NOT FORWARD IT TO ANYONE ELSE WITHOUT THE EXPRESS
PERMISSION OF THE AUTHOR. The information in this message should be
regarded as confidential and is intended for the addressee only unless
explicitly stated.  If you have received this message in error it must be
deleted and the sender notified.  The views expressed in this message are
personal and not necessarily those of Walsall MBC unless explicitly
stated.  E-mails sent or received from Walsall MBC may be intercepted and
read by the Council.  Interception will only occur to ensure compliance
with Council policies or procedures or regulatory obligations, to prevent
or deter crime, or for the purposes of essential maintenance or support of
the e-mail system. You should also be aware that any email may be subject
of a request under Data Protection, Freedom of Information or
Environmental Information legislation and therefore could be disclosed to
third parties.

 

E-mail Security: Communication by internet email is not secure as messages
can be intercepted and read by someone else. Therefore we strongly advise
you not to email any information, which if disclosed to unrelated third
parties would be likely to cause you distress. If you have an enquiry of
this nature please provide a postal address to allow us to communicate
with you in a more secure way. If you want us to respond by email you must
realise that there can be no guarantee of privacy.

 

 

 

References

Visible links
1. file:///tmp/cid:filelist.xml@01CF056A.C034C5F0
2. mailto:[email address]
3. http://www.walsall.gov.uk/

InformationRights@walsall.gov.uk, Walsall Metropolitan Borough Council

Link: [1]File-List

Dear Mr Smith,

 

Freedom of Information Request

 

Please accept my sincere apologies for the delay in responding to your
request.

 

Further to your request for information about Commissioning for Adults and
Children's Services, I can tell you the following:

 

 Children's Services
1. Who is the main contact/contacts for commissioning services within
Children's social care and what is their job title?
Response:

Darrel Harman Head of Commissioning

 

2. Do you currently use an IT system to support your strategic
commissioning and contract management? If yes to either please name the
system(s) and details of costs?
Response:  No

 

3. How many providers do you contract with for Children's services and are
they internal/external?
Response: 151

 

4. Do you have a performance management framework to monitor the
performance of providers?
Response:
Children’s Services collate information from a range of stakeholders
ofsted, iro`s, social workers, parents, children etc

 

Adults Services
1. Who is the main contact/contacts for commissioning services within
Adult's social care and what is their job title?
Response:

Adults: Andy Rust Head of Joint Commissioning

 

2. Do you currently use an IT system to support your strategic
commissioning and contract management? If yes to either please name the
system(s) and details of costs?
Response: No

 

3. How many providers do you contract with for Adult's services and are
they internal/external?
Response: 2173 - external

 

4. Do you have a performance management framework to monitor the
performance of providers?
Response: Yes

 

5. Do you currently use micro procurement (also known as micro
commissioning or mini tendering) to arrange services?
Response: Occasionally

 

6. Do you use brokerage or commissioning teams or do social workers/care
managers contact providers direct?

Response: Mixture of each depending upon the nature of the case

 

Most of the information that we provide in response to Freedom of
Information Act 2000 and Environmental Information Regulations 2004
requests will be subject to copyright protection.  In most cases the
copyright will be owned by Walsall Council. The copyright in respect of
other information may be owned by another person or organisation, as
indicated.

You are free to use any information supplied to you in response to this
request for your own non-commercial research or private study purposes.
 The information may also be used for any other purpose allowed by a
limitation or exception in copyright law, such as news reporting.
 However, any other type of re-use, for example by publishing the
information in analogue or digital form, including on the internet, will
require the permission of the copyright owner.

I hope that the information provided is useful to you. However, if you are
dissatisfied, you should set out in writing your grounds for complaint and
send to: Information Risk & Governance Manager, Business Change, Civic
Centre, Darwall Street, Walsall  WS1 1TP.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner’s Office (ICO) for a decision.
Please remember that, generally, the ICO cannot make a decision unless you
have first exhausted the complaints procedure provided by the council. The
Information Commissioner can be contacted at: The Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9
5AF.

 

Yours sincerely

 

 

Jas Kaur Virdi

Information Rights Officer 

Programme Delivery & Governance

Business Change

Walsall Metropolitan Borough Council

The Loft, The Council House, Lichfield Street

Walsall, WS1 1TW

Email: [2][email address]

Tel: 01922 652514

Website:  [3]www.walsall.gov.uk

  

Disclaimer: IF THIS EMAIL IS MARKED PRIVATE OR CONFIDENTIAL - PLEASE
RESPECT THAT AND DO NOT FORWARD IT TO ANYONE ELSE WITHOUT THE EXPRESS
PERMISSION OF THE AUTHOR. The information in this message should be
regarded as confidential and is intended for the addressee only unless
explicitly stated.  If you have received this message in error it must be
deleted and the sender notified.  The views expressed in this message are
personal and not necessarily those of Walsall MBC unless explicitly
stated.  E-mails sent or received from Walsall MBC may be intercepted and
read by the Council.  Interception will only occur to ensure compliance
with Council policies or procedures or regulatory obligations, to prevent
or deter crime, or for the purposes of essential maintenance or support of
the e-mail system. You should also be aware that any email may be subject
of a request under Data Protection, Freedom of Information or
Environmental Information legislation and therefore could be disclosed to
third parties.

 

E-mail Security: Communication by internet email is not secure as messages
can be intercepted and read by someone else. Therefore we strongly advise
you not to email any information, which if disclosed to unrelated third
parties would be likely to cause you distress. If you have an enquiry of
this nature please provide a postal address to allow us to communicate
with you in a more secure way. If you want us to respond by email you must
realise that there can be no guarantee of privacy.

 

References

Visible links
1. file:///tmp/cid:filelist.xml@01CFB169.21130210
2. mailto:[email address]
3. http://www.walsall.gov.uk/