Clinician mobile access to ambulance control systems

Response to this request is long overdue. By law, under all circumstances, South Central Ambulance Service NHS Foundation Trust should have responded by now (details). You can complain by requesting an internal review.

Dear South Central Ambulance Service NHS Foundation Trust,

Do any clinicians within your Ambulance Service have mobile access to the data held within your ambulance control rooms, specifically the list of waiting and active emergency calls in their area at times when they are mobile within the community? (ie not at a fixed desktop location such as an office, base or Control Room).

If yes:
What software is used to facilitate this?

What hardware is used (ie tablet, laptop, vehicle terminal)?

What connectivity is used (ie mobile phone, wireless hotspot, in-built SIM card, vehicle hotspot)?

Do any specialist, advanced or managerial resources use this information to self-allocate to waiting emergency incidents that are appropriate for their skill set? If yes, which groups of clinicians have this ability?

Can you provide any associated Policy documents that relate to the above questions?

Yours faithfully,
Liam Shields

FOI, South Central Ambulance Service NHS Foundation Trust

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Information Governance Team

[1]South Central Ambulance NHS Foundation Trust

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FOI, South Central Ambulance Service NHS Foundation Trust

Good morning,

Please accept this email as acknowledgement that we have received your request.

Your request has been logged under reference number FOI2223-330/A. Please quote this on any future correspondence.

Under the Freedom of information Act we have 20 working days to provide a response to you starting from the date of receipt of your request.

Kind Regards

Information Governance Team
01869 817670 or 01869 365000 Ext 5407
[South Central Ambulance Service NHS Foundation Trust request email]
South Central Ambulance Service NHS Foundation Trust
Unit 7 & 8| Talisman Business Centre| Talisman Road| Bicester| Oxfordshire| OX26 6HR

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