Clinical systems information request August

Miss G Kovacs made this Freedom of Information request to Mersey Care NHS Foundation Trust as part of a batch sent to 64 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear FOI Team,

I am writing to make an open government request for all the information to which I am entitled under the FOI Act 2000.

Please proved information regarding the following systems:
1. Assessment and risk management
2. Clinical Portal
3. EPR
4. Finance
5. Finance BI and analytics system
6. HR
7. Medicine management
8. Patient Engagement Portal
9. Payroll
10. Procurement Software
11. Video Consultation
12. Virtual Wards

Please enter 'No System Installed' or ‘No Department’ under supplier name if your trust does not use the system or have the department:
a) System type –
b) Supplier name -
c) System name -
d) Date installed -
e) Contract expiration -
f) Is this contract annually renewed? - Yes/No
g) Do you currently have plans to replace this system? - Yes/No
h) Procurement framework -
i) Other systems it integrates with? –
j) Total value of contract (£) –
k) Notes - e.g. we are currently out to tender

Please provide your answer in the above format for each system.

System definitions:
Assessment and risk management: Electronic systems to perform patient/clinical assessments and risk management.

Clinical Portal: An electronic window that will allow clinicians to view defined information about individual patients in a ‘virtual’ electronic patient record drawn from information held in different clinical systems. Integrates a variety of products and services in the clinical setting.

EPR: An electronic patient/health record is an electronic record of periodic health care of a single individual, provided mainly by one institution. A digital version of a patient's paper chart.

Finance: This is a financial management and accounting solution used alongside HR software. Suppliers here include Unit4

Finance BI and analytics system: Tools used for transforming and analysing financial and related data sets.

Medicine management: A system that manages, records and monitors medicine administration.

Patient Engagement Portal: It is a digital platform used by healthcare providers across the system to securely share data and interact with patients/carers to better support/manage patient's health and wellbeing.

Procurement Software: Procurement software is a business software that allows enterprises to automate their entire source-to-pay cycle. Right from analysing and managing spends to managing contracts and making invoice payments.

Video Consultation: Is a system that is used when a patient speaks to a doctor or healthcare professional using the video camera in their smartphone, tablet or computer.

Virtual Wards: Virtual wards, also known as virtual care wards or hospital-at-home programs, are healthcare models that aim to provide hospital-level care to patients in their own homes. These programs typically utilise telehealth technologies, hardware, and remote monitoring systems to deliver medical care and supervision to patients who would otherwise require hospitalization. Please list the different hardware and systems used.

Thank you for your time.

Yours faithfully,
Miss G Kovacs

FOI (MCT), Mersey Care NHS Foundation Trust

Dear Miss Kovacs,

Thank you for your recent Freedom of Information request which has been received and a response is being co-ordinated. Your reference number is FOI 23-393.

The Freedom of Information Act 2000 allows 20 working days for the Trust to respond and the deadline for your request is 11/09/2023. In certain cases, the Act allows for an extension to this deadline. We will notify you as soon as possible if there is a need to extend the time limit.

The Trust has a statutory duty to provide advice and assistance to applicants. If you have any questions now or during the processing of your request, please email us at [email address], quoting the reference number above.

Regards,

Catherine Draper
Information Governance Office
Information Governance Team
Mersey Care NHS Foundation Trust

[email address]
www.merseycare.nhs.uk

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FOI (MCT), Mersey Care NHS Foundation Trust

2 Attachments

Dear Ms Kovacs

Thank you for your recent request under the Freedom of Information Act 2000. Please find attached the Trust’s response.

We would be grateful if you would provide feedback about your experience contacting the Trust and ask that you complete our short service satisfaction questionnaire, which is available at: https://www.surveymonkey.co.uk/r/X3VQY5J.

Thank you.

Regards

The FOI Team
Mersey Care NHS Foundation Trust
[email address]
www.merseycare.nhs.uk

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Miss Georgina Kovacs

Dear FOI Team,

Thank you for your reply.
In your reply you stated that your E-Rostering from Allocate Software expired 30 November 2023. Could you provide the new expiry date?
Do you still use Safeguard Risk Management from Ulysses Ltd as your Assessment and risk management system? If yes, could you please provide the expiration date?

Yours sincerely,
Miss Georgina Kovacs

FOI (MCT), Mersey Care NHS Foundation Trust

Good Morning Miss Kovacs

Thank you for your recent Freedom of Information request which has been received and a response is being co-ordinated. Your reference number is FOI 24-040.

The Freedom of Information Act 2000 allows 20 working days for the Trust to respond and the deadline for your request is 21 February 2024. In certain cases, the Act allows for an extension to this deadline. We will notify you as soon as possible if there is a need to extend the time limit.

The Trust has a statutory duty to provide advice and assistance to applicants. If you have any questions now or during the processing of your request, please email us at [email address], quoting the reference number above.

Regards

The FOI Team
Mersey Care NHS Foundation Trust
[email address]
www.merseycare.nhs.uk

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FOI (MCT), Mersey Care NHS Foundation Trust

1 Attachment

Dear Miss Kovacs

Thank you for your recent request under the Freedom of Information Act 2000. Please find attached the Trust’s response.

We would be grateful if you would provide feedback about your experience contacting the Trust and ask that you complete our short service satisfaction questionnaire, which is available at: https://www.surveymonkey.co.uk/r/X3VQY5J.

Thank you.

Regards

The FOI Team
Mersey Care NHS Foundation Trust
[email address]
www.merseycare.nhs.uk

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