Clinical systems information request August

Miss G Kovacs made this Freedom of Information request to Cardiff and Vale University Health Board as part of a batch sent to 27 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Response to this request is long overdue. By law, under all circumstances, Cardiff and Vale University Health Board should have responded by now (details). You can complain by requesting an internal review.

Dear FOI Team,

I am writing to make an open government request for all the information to which I am entitled under the FOI Act 2000.

Please proved information regarding the following systems:
1. Clinical noting
2. EPR
3. Finance
4. Finance BI and analytics system
5. Genomics platform
6. HR
7. Patient Engagement Portal
8. Payroll
9. Population health management
10. Procurement Software
11. Video Consultation
12. Virtual Wards

Please enter 'No System Installed' or ‘No Department’ under supplier name if your trust does not use the system or have the department:
a) System type –
b) Supplier name -
c) System name -
d) Date installed -
e) Contract expiration -
f) Is this contract annually renewed? - Yes/No
g) Do you currently have plans to replace this system? - Yes/No
h) Procurement framework -
i) Other systems it integrates with? –
j) Total value of contract (£) –
k) Notes - e.g. we are currently out to tender

Please provide your answer in the above format for each system.

System definitions:
Clinical noting: A clinical noting documentation system that enables the electronic recording, storage and retrieval recording of patient medical records related to a patient’s diagnosis and care during an inpatient hospital visit or encounter.

EPR: An electronic patient/health record is an electronic record of periodic health care of a single individual, provided mainly by one institution. A digital version of a patient's paper chart.

Finance: This is a financial management and accounting solution used alongside HR software. Suppliers here include Unit4

Finance BI and analytics system: Tools used for transforming and analysing financial and related data sets.

Genomics platform: Collects and stores genome data.

Patient Engagement Portal: It is a digital platform used by healthcare providers across the system to securely share data and interact with patients/carers to better support/manage patient's health and wellbeing.

Population Health Management: Population health management platforms cover the set of IT capabilities and related services that enable provider organizations to manage populations of patients and achieve the specific quality, cost and experience goals.

Procurement Software: Procurement software is a business software that allows enterprises to automate their entire source-to-pay cycle. Right from analysing and managing spends to managing contracts and making invoice payments.

Video Consultation: Is a system that is used when a patient speaks to a doctor or healthcare professional using the video camera in their smartphone, tablet or computer.

Virtual Wards: Virtual wards, also known as virtual care wards or hospital-at-home programs, are healthcare models that aim to provide hospital-level care to patients in their own homes. These programs typically utilise telehealth technologies, hardware, and remote monitoring systems to deliver medical care and supervision to patients who would otherwise require hospitalization. Please list the different hardware and systems used.

Thank you for your time.

Yours faithfully,
Miss G Kovacs

FOI Requests (Cardiff and Vale UHB - Information Governance), Cardiff and Vale University Health Board

Dear Miss Kovacs,
 
I am writing in response to your e-mail below requesting information from Cardiff and Vale University Health Board (the UHB) under the Freedom of Information Act 2000.
 
The Freedom of Information Act 2000 gives individuals the right to access official information. The Act allows the right to request any recorded information held by a public authority, such as Cardiff and Vale UHB.  A request can be made for any information it is thought a public authority may hold. The right only covers recorded information which includes information held on computers, in emails and in printed or handwritten documents as well as images, video and audio recordings.  
 
A request can take the form of a question, rather than a request for specific documents, but an authority does not have to answer your question if this would mean creating new information or giving an opinion or judgment that is not already recorded.
 
As you are making a request under the Freedom of Information Act the UHB will consider your request in accordance with the Act and in line with the appropriate guidance issued by the Information Commissioner as detailed below.
 
 The UHB will:
 
• identify which questions amount to requests for information held on record;
 
• be ready to offer advice and assistance that is reasonable in the circumstances; and
 
• provide a response in line with the requirements of the legislation.  
 
I would now like to confirm that your request has been forwarded to the relevant department to action. A further response will be issued in due course.
 
As your request is being dealt with under FoI, there is a deadline of 20 working days for response to be issued.
 
Yours sincerely,
William Woodings
Information Governance
Cardiff and Vale University Health Board
02920 744870

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Dear FOI Team,

I hope this meets you well.
Do you know when we might receive a response to this request regarding your Trust’s systems (list below), originally sent on 11/08/2023?
1. Clinical noting
2. EPR
3. Finance
4. Finance BI and analytics system
5. Genomics platform
6. HR
7. Patient Engagement Portal
8. Payroll
9. Population health management
10. Procurement Software
11. Video Consultation
12. Virtual Wards

Yours sincerely,
Miss Georgina Kovacs

FOI Requests (Cardiff and Vale UHB - Information Governance), Cardiff and Vale University Health Board

Dear Miss Kovacs,

Thank you for your email.

I have raised this with the relevant service to establish whether they are able to provide the information.

I apologise for the delay in responding and hope to be in the position to do so in the near future.

Kind regards,

Guillaume Bigsby
Information Governance
Cardiff and Vale University Health Board
02921 844870

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Dear FOI Team,

Is there any update on the progress of this request?
If you require any clarification, please do not hesitate to let me know.

Yours sincerely,
Miss Georgina Kovacs

FOI Requests (Cardiff and Vale UHB - Information Governance), Cardiff and Vale University Health Board

Diolch i chi am gysylltu ag ymholiadau Rhyddid Gwybodaeth BIP Caerdydd a'r
Fro. Mae hon yn neges a gynhyrchir yn awtomatig i gydnabod derbyn eich
neges.

Os ydych yn cyflwyno cais am wybodaeth o dan y Ddeddf Rhyddid Gwybodaeth,
bydd eich cais yn cael ei brosesu yn unol â'r Ddeddf a bydd ymateb pellach
yn cael ei gyhoeddi maes o law gan dîm Llywodraethu Gwybodaeth y BIP.

[1]Os yw'ch cais am fynediad at gofnodion meddygol, bydd eich cais nawr yn
cael ei brosesu gan dîm Mynediad at Gofnodion y BIP ([email
address]). Bydd yr adran Mynediad at Gofnodion yn cysylltu â chi'n
uniongyrchol i gael rhagor o wybodaeth a phrosesu eich cais. Nid oes angen
i chi gysylltu â nhw yn y cyfamser.

 

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Thank you for contacting Cardiff and Vale UHB Freedom of Information
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receipt of your message.

 

If you are submitting a request for information under the Freedom of
Information Act, your request will be processed in accordance with the Act
and a further response will be issued in due course by the UHB’s
Information Governance team.

 

If your request is for access to medical records, your request will now be
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AccessToRecords will contact you directly to obtain further information
and process your request. You do not need to contact them in the meantime.

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Freedom of Information

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information on Freedom of Information, please refer to the Cardiff and
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Cofiwch fod yn ymwybodol ei bod yn bosibl y bydd disgwyl i Bwrdd Iechyd
Prifysgol Caerdydd a’r Fro roi cyhoeddusrwydd i gynnwys unrhyw ebost neu
ohebiaeth a dderbynnir, yn unol ag amodau'r Ddeddf Rhyddid Gwybodaeth
2000. I gael mwy o wybodaeth am Ryddid Gwybodaeth, cofiwch gyfeirio at
wefan Bwrdd Iechyd Prifysgol Caerdydd a’r Fro
[8]http://www.wales.nhs.uk/sitesplus/864/cy...

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References

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FOI Requests (Cardiff and Vale UHB - Information Governance), Cardiff and Vale University Health Board

Dear Miss Kovacs,

Please allow me to apologise once more for the delay in issuing our response. We have encountered some difficulty in obtaining information on certain systems.

I have since chased the relevant services again and hope to be in a position to issue a response to your request at the earliest possible opportunity.

Thank you for your patience.

Kind regards,

Guillaume Bigsby
Information Governance

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Miss Georgina Kovacs

Dear FOI Team,

I hope this meets you well.
Do you know when I might receive a response to this request regarding your Trust’s Clinical systems, originally sent on 11/08/2023?

Yours sincerely,
Miss Georgina Kovacs