Clinical systems information request

Miss G Kovacs made this Freedom of Information request to University Hospitals Coventry and Warwickshire NHS Trust as part of a batch sent to 136 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was partially successful.

Dear FOI Team,

I am writing to make an open government request for all the information to which I am entitled under the FOI Act 2000.

Please proved information regarding the following systems:
1. Analytics (PLICS)
2. BI & Data Warehousing
3. Blood tracking
4. Cardiology
5. Clinical data warehouse
6. Clinical workflow engine/integrated care pathways
7. Integration Platform
8. Main Community System
9. Patient Engagement Portal
10. Pathology
11. Theatres
12. Video Consulting
13. Virtual Wards

Please enter 'No System Installed' or ‘No Department’ under supplier name if your trust does not use the system or have the department:
a) System type –
b) Supplier name -
c) System name -
d) Date installed -
e) Contract expiration -
f) Is this contract annually renewed? - Yes/No
g) Do you currently have plans to replace this system? - Yes/No
h) Procurement framework -
i) Other systems it integrates with? –
j) Total value of contract (£) –
k) Notes - e.g. we are currently out to tender

Please provide your answer in the above format for each system.
System definitions:
Analytics (PLICS): A business intelligence tool that provides patient level costing information, systematically analysing electronic patient data to monitor patient level costing (may include healthcare resource groups).

BI & Data Warehousing: Integrates data and information collected from various sources, e.g. electronic patient/health records, enterprise resource planning systems, radiology and lab databases, wearables etc, into one comprehensive database.

Blood tracking: A system that electronically tracks and matches blood products with the correct patient (from fridge to vein).

Cardiology: A specialist clinical information system is used for cardiology.

Clinical data warehouse: A centralized repository for a healthcare organization's data retrieved from disparate sources, processed, and structured for analytical querying and reporting.

Clinical workflow engine/integrated care pathways: A system implemented that enables it to create rules driven electronic care pathways mapped to standardised treatment protocols.

Integration Platform: Software that supports the integration and interoperability of various clinical and management IT systems and services.

Main Community System: A main community system is a software system that supports the delivery of community health services by enabling electronic patient records (EPR) and case management. They help to improve patient outcomes by providing a single view of patient information, supporting multi-disciplinary team working, integrated health and social care services, and online and offline mobile working.

Patient Engagement Portal: The patient engagement platform is used by healthcare providers across the system to securely share data and interact with patients/carers to better support/manage patient's health and wellbeing.

Pathology: Pathology testing is managed electronically.

Theatres: A specialist theatres system is used to manage patients and surgical procedures in theatres.

Video Consulting: Is a system that is used when a patient speaks to a doctor or healthcare professional using the video camera in their smartphone, tablet or computer.

Virtual Wards: Virtual wards, also known as virtual care wards or hospital-at-home programs, are healthcare models that aim to provide hospital-level care to patients in their own homes. These programs typically utilize telehealth technologies and remote monitoring systems to deliver medical care and supervision to patients who would otherwise require hospitalization.

Thank you for your time.

Yours faithfully,

Miss G Kovacs

uhcw@infreemation.co.uk, University Hospitals Coventry and Warwickshire NHS Trust

 
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX

Direct Line: 024 76968771
www.uhcw.nhs.uk

 

Dear Requester

We acknowledge receipt of your email to UHCW:

Freedom of Information Request Form

If you have submitted a request under the Freedom of Information Act
(FOIA) your request will be considered and you will receive our response
within the statutory timescale of 20 working days.

The reference number for your email is FOI/2751.

Should you have any further inquiries concerning this matter, please reply
to this email leaving the subject line unchanged.

Yours sincerely,
UHCW

uhcw@infreemation.co.uk, University Hospitals Coventry and Warwickshire NHS Trust

 
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX

Direct Line: 024 76968771
www.uhcw.nhs.uk

 

Dear Sirs

I write further to your recent Freedom of Information request.

Unfortunately it is taking longer than is our usual time frame in which to
provide our response to you; can I therefore respectively ask for an
extension one additional week in which to respond to your request.

Thank you for your continued patience in this matter.

Kind regards

Heidi

uhcw@infreemation.co.uk, University Hospitals Coventry and Warwickshire NHS Trust

1 Attachment

 
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX

Direct Line: 024 76968771
www.uhcw.nhs.uk

 

Our Ref: FOI 2751
Date: 17th July 2023

By email only

 

Dear Requester

We write further to your request for information under the Freedom of
Information Act received 13th June 2023.  We have set out your request,
together with our response below. 

I am writing to make an open government request for all the information to
which I am entitled under the FOI Act 2000.

Please proved information regarding the following systems:
1. Analytics (PLICS)
2. BI & Data Warehousing
3. Blood tracking
4. Cardiology
5. Clinical data warehouse
6. Clinical workflow engine/integrated care pathways
7. Integration Platform
8. Main Community System
9. Patient Engagement Portal
10. Pathology

11. Theatres
12. Video Consulting
13. Virtual Wards

See below

Please enter No System Installed or ‘No Department’ under supplier name if
your trust does not use the system or have the department:
a) System type –
b) Supplier name -
c) System name -
d) Date installed -
e) Contract expiration -
f) Is this contract annually renewed? - Yes/No
g) Do you currently have plans to replace this system? - Yes/No
h) Procurement framework -
i) Other systems it integrates with? –
j) Total value of contract (£) –
k) Notes - e.g. we are currently out to tender

See below

Please provide your answer in the above format for each system.
System definitions:
Analytics (PLICS): A business intelligence tool that provides patient
level costing information, systematically analysing electronic patient
data to monitor patient level costing (may include healthcare resource
groups)..

BI & Data Warehousing: Integrates data and information collected from
various sources, e.g. electronic patient/health records, enterprise
resource planning systems, radiology and lab databases, wearables etc,
into one comprehensive database.

Blood tracking: A system that electronically tracks and matches blood
products with the correct patient (from fridge to vein).

Cardiology: A specialist clinical information system is used for
cardiology.

Clinical data warehouse: A centralized repository for a healthcare
organizations data retrieved from disparate sources, processed, and
structured for analytical querying and reporting.

Clinical workflow engine/integrated care pathways: A system implemented
that enables it to create rules driven electronic care pathways mapped to
standardised treatment protocols.

Integration Platform: Software that supports the integration and
interoperability of various clinical and management IT systems and
services.

Main Community System: A main community system is a software system that
supports the delivery of community health services by enabling electronic
patient records (EPR) and case management. They help to improve patient
outcomes by providing a single view of patient information, supporting
multi-disciplinary team working, integrated health and social care
services, and online and offline mobile working.

Patient Engagement Portal: The patient engagement platform is used by
healthcare providers across the system to securely share data and interact
with patients/carers to better support/manage patients health and
wellbeing.

Pathology: Pathology testing is managed electronically.

Theatres: A specialist theatres system is used to manage patients and
surgical procedures in theatres.

Video Consulting: Is a system that is used when a patient speaks to a
doctor or healthcare professional using the video camera in their
smartphone, tablet or computer.

Virtual Wards: Virtual wards, also known as virtual care wards or
hospital-at-home programs, are healthcare models that aim to provide
hospital-level care to patients in their own homes. These programs
typically utilize telehealth technologies and remote monitoring systems to
deliver medical care and supervision to patients who would otherwise
require hospitalization.

Please see attached

Section 43(2) of the FOIA states that “information is exempt information
if its disclosure under the Act would, or would likely to, prejudice the
commercial interests of any person (including the public authority holding
it)”.

The Trust feels that the disclosure of this information would commercially
prejudice the interests of the companies and would offer a commercial
advantage to their competitors.

Further, the disclosure of this information could also prejudice the
commercial interests of the Trust itself.  The reason we say this is that
if the information is disclosed, then all companies will see what the
Trust is effectively “willing” to spend, which in turn, could deter other
companies offering a lower price.

As we have provided the information that we do hold your request is now
closed.  We trust that this is satisfactory but if you are dissatisfied
with the way that it has been handled you have the right to ask for an
internal review.  Internal review requests should be submitted within two
months of the date of receipt of the response to your original letter and
should be addressed to: David Walsh, Director of Corporate Affairs,
University Hospitals Coventry & Warwickshire NHS Trust, Clifford Bridge
Road, Coventry CV2 2DX.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

Yours sincerely

 

 

 

Andrea Phillips
FOI & Access to Health Records Manager

Dear FOI Team,

Thank you for the answer.
Could you provide the deatils for your Analytics (PLICS) and Pathology systems as per our original request from 13th June.

Yours sincerely,
Miss Georgina Kovacs

uhcw@infreemation.co.uk, University Hospitals Coventry and Warwickshire NHS Trust

 
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX

Direct Line: 024 76968771
www.uhcw.nhs.uk

 

Dear Miss G Kovacs

We acknowledge receipt of your email to UHCW.

We will pass your email on to the team handling your case FOI/2751 who
will be in touch in due course.

uhcw@infreemation.co.uk, University Hospitals Coventry and Warwickshire NHS Trust

 
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX

Direct Line: 024 76968771
www.uhcw.nhs.uk

 

Our Ref: FOI 2751
Date: 27 November 2023

By email only

 

Dear Requester

We write further to your request for information under the Freedom of
Information Act received 17th November 2023.  We have set out your
request, together with our response below. 

I am writing to make an open Government request for all the information to
which I am entitled under the FOI Act 2000.

Please proved information regarding the following systems:

1. Analytics (PLICS)

a) System type - Patient Level Information Costing System
b) Supplier name – LOGEX Healthcare Analytics
c) System name - LOGEX
d) Date installed -01/01/22
e) Contract expiration – 31/12/2025
f) Is this contract annually renewed? - No Current contract is for 4 years
– renewal thereafter
g) Do you currently have plans to replace this system? - No
h) Procurement framework - Tender
i) Other systems it integrates with? - None
j) Total value of contract (£) - £130k plus VAT (4 years)
k) Notes - e.g. we are currently out to tender - No

As we have provided the information that we do hold your request is now
closed.  We trust that this is satisfactory but if you are dissatisfied
with the way that it has been handled you have the right to ask for an
internal review.  Internal review requests should be submitted within two
months of the date of receipt of the response to your original letter and
should be addressed to: David Walsh, Director of Corporate Affairs,
University Hospitals Coventry & Warwickshire NHS Trust, Clifford Bridge
Road, Coventry CV2 2DX.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

Yours sincerely

 

 

 

Andrea Phillips
FOI & Access to Health Records Manager