Clinical System information November
Dear FOI Team,
I am writing to make an open government request for all the information to which I am entitled under the FOI Act 2000.
Please provide information regarding the following systems:
1. ePOA
2. E-Rostering (staffing)
3. Laboratory Information Management System
4. Live operational dashboard system
5. Outcomes/performance benchmarking
6. Pathology PACS
7. Patient Administration System
8. Patient Portal
9. Pharmacy
10. Radiology Information Systems
11. Sexual Health
Please enter 'No System Installed' or ‘No Department’ under supplier name if your trust does not use the system or have the department:
a) System type –
b) Supplier name -
c) System name -
d) Date installed -
e) Contract expiration -
f) Is this contract annually renewed? - Yes/No
g) Do you currently have plans to replace this system? - Yes/No
h) Procurement framework -
i) Other systems it integrates with? –
j) Total value of contract (£) –
k) Notes - e.g. we are currently out to tender
Please provide your answer in the above format for each system.
System definitions:
ePOA: A digital platform/app that streamlines the pre-operative assessment process, replacing traditionally paper-based tasks with electronic data collection for efficiency. It allows patients to provide essential information online before their hospital visit and engage in a structured assessment, often with a nurse, to ensure a smooth and efficient preparation for surgery. Some suppliers include, AireLogic, Definition Health, OpenMedical.
E-Rostering (staffing): An electronic staff management tool that enables trusts to plan staffing requirements, report on enhanced hours, overtime, sickness, TOIL and annual leave.
Laboratory Information Management System: Software that allows you to effectively manage pathology testing and reporting. By using a LIMS, your lab can automate workflows, integrate instruments, and manage samples and associated information.
Live operational dashboard system: Live operational dashboard system-this is a toolset developed to provide clinicians with the relevant and timely information they need to support daily decision making that improve quality of patient care.
Outcomes/performance benchmarking: These systems enable a trust to compare their key clinical outcomes indicators, such as mortality, length of stay and readmission rates, with other NHS trusts.
Pathology PACS: Software for digital storage and management of pathology images, like tissue samples and slides, to aid healthcare analysis and to enhance efficiency and accuracy of pathological examinations. This is sometimes referred to as a Digital Pathology system.
Patient Administration System: These are the core enterprise systems, containing a Master Patient Index, used by NHS trusts to enable them to know when a patient has arrived, who they are, who they were seen by, what treatment they received and what happened to them. This core functionality, needed by every trust, covers admission, discharge and transfer.
Patient Portal: It is a secure online website or app that allows patients to access their health records and perform basic transactions with their providers. The portal facilitates communication, appointment scheduling, bill payment, prescription requests and other administrative tasks.
Pharmacy: Pharmacy orders and stock control is managed electronically
Radiology Information Systems: Radiology results and reporting are managed electronically.
Sexual Health: A software designed to streamline and manage processes related to sexual health services, including appointment scheduling, patient records, and test result tracking.
Your Sincerely,
Georgina Kovacs
Dear Georgina Kovacs,
I am writing in response to your email below requesting information from Cardiff and Vale University Health Board (the UHB) under the Freedom of Information Act 2000.
The Freedom of Information Act 2000 gives individuals the right to access official information. The Act allows the right to request any recorded information held by a public authority, such as Cardiff and Vale UHB. A request can be made for any information it is thought a public authority may hold. The right only covers recorded information which includes information held on computers, in emails and in printed or handwritten documents as well as images, video and audio recordings.
A request can take the form of a question, rather than a request for specific documents, but an authority does not have to answer your question if this would mean creating new information or giving an opinion or judgement that is not already recorded.
As you are making a request under the Freedom of Information Act the UHB will consider your request in accordance with the Act and in line with the appropriate guidance issued by the Information Commissioner as detailed below.
The UHB will:
• identify which questions amount to requests for information held on record;
• be ready to offer advice and assistance that is reasonable in the circumstances; and
• provide a response in line with the requirements of the legislation.
I would now like to confirm that your request has been forwarded to the relevant department to action. A further response will be issued in due course.
As your request is being dealt with under Freedom of Information, there is a deadline of 20 working days for a response to be issued.
Yours sincerely,
Guillaume Bigsby
Information Governance
Cardiff and Vale University Health Board
02920 744870
Dear Georgina Kovacs,
I am writing further to your email below requesting information from Cardiff and Vale University Health Board (the UHB) under the Freedom of Information Act 2000.
I can now confirm that the UHB has completed a search of its records and has established it does hold information falling within the confines of your request and is in a position to respond to your request. Please see attached above the information that can be disclosed which I trust is sufficient for your purposes.
If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request an Internal Review of our decision, please let us know and we will refer your request to the UHB’s Head of Risk and Regulation.
If you are not content with the outcome of any complaint, you may apply directly to the Information Commissioner for a decision. Generally, the Information Commissioner’s Office (ICO) cannot make a decision unless you have exhausted the complaints procedure provided by the UHB. Contact details for the ICO can be found here: https://ico.org.uk/about-the-ico/who-we-...
Should you have any queries or need clarification on any aspect of this response, please do not hesitate to contact me directly by responding to this email.
Yours sincerely,
Guillaume Bigsby
Information Governance
Cardiff and Vale University Health Board
02920 744870
Dear FOI Team,
Thank you for your reply.
Could you clarify if you still use CLWRota and Medirota from Rotamap as your E-Rostering(staffing) system? If yes, could you please share the expiration date?
Kind regards,
Miss Georgina Kovacs
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Fro. Mae hon yn neges a gynhyrchir yn awtomatig i gydnabod derbyn eich
neges.
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Dear Georgina Kovacs,
The UHB does indeed use MediRota and CLWRota. The contractual expiration for both is April 2024. Apologies for not having included this in the original response; this correction has now been reflected in the UHB's attached revised response.
Kind regards,
Guillaume
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