Dear Cardiff University,

Can you please provide for the 2024 clearing cycle for home uk students only

The total number of courses with clearing vacancies first thing 08.00 on the morning of Thursday 15th August

The total number of calls made to Clearing Cardiff Helpline on Thursday 15th August

The number of the calls made to Cardiff Clearing Helpline on Thursday 15th that were recorded as made by a parent/guardian

The average wait time between between 08.00 -12.00 on Thursday 15th for a call to the clearing helpline to be answered by a customer adviser

The total number of offers of a clearing place made on Thursday 15th

The total number of students recruited via clearing for 2024 entry

The total number of students recruited via clearing for deferred entry in 2025

If an initial offer of a place made on the 15th was subject to a university wide standard uniform deadline time /date by which a student had to confirm, via UCAS hub, acceptance of the Cardiff offer, can you provide the details of the standard deadline conditions .

Yours faithfully,

MR A BELL

InfoRequest, Cardiff University

Dear A Bell,

I acknowledge receipt of your email received by this office on 14 January 2025.

Your request will now be dealt with under the Freedom of Information Act 2000 and has been allocated reference FOI25-016 which should be quoted in all correspondence. We will respond to your request within 20 working days starting the next working day after receipt, therefore you can expect to receive a response no later than 11 February 2025.

In some circumstances a fee may be payable and, if that is the case, we will let you know. A fees notice will be issued to you, and you will be required to pay before we will proceed to deal with your request.

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Yours sincerely

Swyddfa Ysgrifenydd y Brifysgol
Prifysgol Caerdydd
Ebost : [email address]

Mae'r Brifysgol yn croesawu gohebiaeth yn Gymraeg neu'n Saesneg. Ni fydd gohebu yn Gymraeg yn creu unrhwy oedi.

University Secretary's Office
Cardiff University
Email: [email address]

The University welcomes correspondence in Welsh or English. Corresponding in Welsh will not lead to any delay.

show quoted sections

InfoRequest, Cardiff University

Dear A Bell

I am writing in response to your Freedom of Information request dated 14
January 2025

For ease of reference, I have reproduced your questions below and set out
our corresponding responses.

┌──────────────────────────────────────┬─────────────────────────────────┐
│The total number of courses with │232  │
│clearing vacancies first thing 08.00 │ │
│on the morning of Thursday 15th │ │
│August   │ │
├──────────────────────────────────────┼─────────────────────────────────┤
│The total number of calls made to │9,673  │
│Clearing Cardiff Helpline on Thursday │ │
│15th August   │ │
├──────────────────────────────────────┼─────────────────────────────────┤
│The number of the calls made to │We do not record or hold this │
│Cardiff Clearing Helpline on Thursday │information  │
│15th that were recorded as made by a │ │
│parent/guardian   │ │
├──────────────────────────────────────┼─────────────────────────────────┤
│The average wait time between 08.00 │10 minutes and 9 seconds  │
│-12.00 on Thursday 15th for a call to │ │
│the clearing helpline to be answered │ │
│by a customer adviser  │ │
├──────────────────────────────────────┼─────────────────────────────────┤
│The total number of offers of a │840 offers made  │
│clearing place made on Thursday 15th  │ │
├──────────────────────────────────────┼─────────────────────────────────┤
│The total number of students recruited│806 enrolments  │
│via clearing for 2024 entry   │ │
├──────────────────────────────────────┼─────────────────────────────────┤
│The total number of students recruited│25 holding an unconditional firm │
│via clearing for deferred entry in │offer  │
│2025  │ │
├──────────────────────────────────────┼─────────────────────────────────┤
│If an initial offer of a place made on│Applicants have until midnight │
│the 15th was subject to a university │(GMT) of the day in which the │
│wide standard uniform deadline time │offer is made to submit their │
│/date by which a student had to │application, which is detailed in│
│confirm, via UCAS hub, acceptance of │the applicant’s verbal offer │
│the Cardiff offer, can you provide the│email.  │
│details of the standard deadline │ │
│conditions   │ │
└──────────────────────────────────────┴─────────────────────────────────┘

I trust this information satisfies your enquiry.  Should you feel
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Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
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I would like to take this opportunity to thank you for your interest in
Cardiff University. If you require further assistance, please feel free to
contact me.

Kind regards,

Swyddfa Ysgrifenydd y Brifysgol University Secretary’s Office

Prifysgol Caerdydd Cardiff University

Ebost : [3][email address]   Email: [4][email address

Mae'r Brifysgol yn croesawu The University welcomes correspondence
gohebiaeth yn Gymraeg neu'n in Welsh or English.  Corresponding in
Saesneg.  Ni fydd gohebu yn Gymraeg Welsh will not lead to any delay.
yn creu unrhwy oedi.

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