Cleaning Contract Details

The request was partially successful.

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

Bishop Auckland College:

The details we require are:
• What are the contractual performance KPI's for this contract?
• Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages
• Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date
• Start date & duration of framework/contract and current contract end dates
• Could you please provide a copy of the service/product specification given to all bidders for when this contract was last advertised?
• Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help.

Yours sincerely
Nick Eyley

Enquiries, Bishop Auckland College

Thank you for your enquiry. Your email has been forwarded to members of the Quality team, who will endeavour to deal with it as soon as possible.

If your enquiry is regarding a Data Subject Individual Rights Request (Data Protection), please be aware that the response time can be one calendar month. However, we aim to have the response to you within 5 working days depended upon the nature of the request.

If your enquiry is regarding a Freedom of Information Request the response time can be up to 20 working days.

If your enquiry is regarding a Complaint the response time can be up to 15 working days. However, we will endeavour respond to your matter as quickly as possible.

If your enquiry is regarding the College Suggestion Scheme the response time can be up to 15 working days.

If you would like to speak to a member of the Quality team regarding your request, please call 01388 443069.

Retention of your data

Records documenting enquires made will be retained by the Organisation, along with the responses provided for the following time periods:

• Data Subject Individual Rights Request – current academic year, plus 2 years
• Freedom of Information Request – current academic year, plus 2 years
• Complaint – current academic year, plus 6 years
• College Suggestion Scheme – current academic year, plus 2 years

Kind Regards

Quality Improvement Team
T: 01388 443069

Woodhouse Lane
Bishop Auckland
County Durham
DL14 6JZ

Natalie Davison-Terranova
Principal | Chief Executive Bishop Auckland College
Woodhouse Lane
Bishop Auckland
County Durham
DL14 6JZ T: 01388 443000
E: [Bishop Auckland College request email]
Student Services: 01388 443030

show quoted sections

Jake Greathead, Bishop Auckland College

4 Attachments

Dear Nick,


Please find attached the information from your Freedom of Information


Kind regards,


Jake Greathead

Quality Administrator

Bishop Auckland College

01388 443000 (ext 3276)




Woodhouse Lane  Bishop Auckland  County Durham  DL14 6JZ
TEL: 01388 443000
WEB: [1]


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